Rules and Policies

Key Policies and Procedures

Behaviour Policy

Achieving Positive Behaviour

Policy Statement

Our setting believes that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behaviour.

Children need to learn to consider the views and feelings, needs and rights, of others and the impact that their behaviour has on people, places and objects. This is a developmental task that requires support, encouragement, teaching and setting the correct example. The principles that underpin how we achieve positive and considerate behaviour exist within the programme for promoting personal, social and emotional development.

Procedure

We have a named person (SENCO) who has overall responsibility for our programme for supporting personal, social and emotional development, including issues concerning behaviour.

In small settings this may be shared between co-staff.

We require staff to:

  • keep her/himself up-to-date with legislation, research and thinking on promoting positive behaviour and on handling children’s behaviour where it may require additional support;
  • access relevant sources of expertise on promoting positive behaviour within the programme for supporting personal, social and emotional development ; and
  • the Inclusion officer will check that all staff have relevant in-service training on promoting positive behaviour. We keep a record of staff attendance at this training.
  • We recognise that codes for interacting with other people vary between cultures and require staff to be aware of – and respect – those used by members of the setting.
  • We require all staff, volunteers and students to provide a positive model of behaviour by treating children, parents/carers and one another with friendliness, care and courtesy.
  • We familiarise new staff and volunteers with the setting’s behaviour policy and its guidelines for behaviour.
  • We expect all members of our settings – children, parents/carers, staff, volunteers and students – to keep to the guidelines, requiring these to be applied consistently.
  • We work in partnership with children’s parents/carers. Parents/carers are regularly informed about their children’s behaviour by their key person. We work with parents/carers to address recurring inconsiderate behaviour, using our observation records to help us to understand the cause and to decide jointly how to respond appropriately.

Strategies with children who engage in inconsiderate behaviour 

We require all staff, volunteers and students to use positive strategies for handling any inconsiderate behaviour, by helping children find solutions in ways which are appropriate for the children’s ages and stages of development. Such solutions might include, for example, acknowledgement of feelings, explanation as to what was not acceptable, and supporting children to gain control of their feelings so that they can learn a more appropriate response.

  • We ensure that there are enough popular toys, resources and sufficient activities available so that children are meaningfully occupied without the need for unnecessary conflict over sharing and waiting for turns.
  • We acknowledge considerate behaviour such as kindness and willingness to share.
  • We support each child in developing self-esteem, confidence and feelings of competence.
  • We support each child in developing a sense of belonging in our group, so that they feel valued and welcome.
  • We avoid creating situations in which children receive adult attention only in return for inconsiderate behaviour.
  • When children behave in inconsiderate ways, we help them to understand the outcomes of their action and support them in learning how to cope more appropriately.
  • We never send children out of the room by themselves and we don’t use a naughty chair but we sometimes give ‘time out’ which is supervised and always in the main room
  • We never use physical punishment, such as smacking or shaking. Children are never threatened with these.
  • We do not use techniques intended to single out and humiliate individual children.
  • We use physical restraint, such as holding, only to prevent physical injury to children or adults and/or serious damage to property.

Details of such an event (what happened, what action was taken and by whom, and the names of witnesses) are brought to the attention of our setting leader and are recorded in the child’s personal file and/or a record of incidences book. The child’s parent/carer is informed on the same day.

In cases of serious misbehaviour, such as racial or other abuse, we make clear immediately the unacceptability of the behaviour and attitudes, by means of explanations rather than personal blame.

We do not shout or raise our voices in a threatening way to respond to children’s inconsiderate behaviour.

Our procedure has been updated to provide additional focus on these kinds of inconsiderate behaviours.

Rough and tumble play, hurtful behaviour and bullying

Rough and tumble play and fantasy aggression Young children often engage in play that has aggressive themes – such as superhero and weapon play; some children appear pre-occupied with these themes, but their behaviour is not necessarily a precursor to hurtful behaviour or bullying, although it may be inconsiderate at times and may need addressing using strategies as above.

  • We recognise that teasing and rough and tumble play are normal for young children and acceptable within limits. We regard these kinds of play as pro-social and not as problematic or aggressive.
  • We will develop strategies to contain play that are agreed with the children, and understood by them, with acceptable behavioural boundaries to ensure children are not hurt.
  • We recognise that fantasy play also contains many violently dramatic strategies, blowing up, shooting etc., and that themes often refer to ‘goodies and baddies’ and as such offer opportunities for us to explore concepts of right and wrong.
  • We are able to tune in to the content of the play, perhaps to suggest alternative strategies for heroes and heroines, making the most of ‘teachable moments’ to encourage empathy and lateral thinking to explore alternative scenarios and strategies for conflict resolution.

Aggressive Behaviour Policy

United Education does not tolerate from any person, whether a parent, carer or visitor: bullying; aggressive, confrontational or threatening behaviour; or behaviour intended to result in conflict. Our programmes are a place of safety and security for the children who attend and for the staff who work here.

Unacceptable Behaviour

Unacceptable behaviour includes, but is not limited to, the following:

  • Shouting at members of staff, whether in person or over the telephone
  • Physically intimidating a member of staff, eg standing too close or blocking their exit
  • Using aggressive or abusive hand gestures, eg shaking a fist towards another person
  • Any other threatening behaviour, both physical and verbal
  • Swearing
  • Physical violence: pushing, hitting, slapping, punching or kicking
  • Spitting
  • Racist or sexist or otherwise abusive comments.

At United Education we do not tolerate such behaviour whether it is directed at the staff or at any of the children in our care.

Procedure

If a parent, carer or member of the public behaves in an unacceptable way towards a member of staff or a child attending the camp, we will take the following steps:

  • In order to ensure the safety of the children and to limit possible distress, we will remove them from the vicinity of the incident.
  • The manager or senior member of staff will seek to resolve the situation through calm discussion.
  • If the individual wishes to make a complaint we will encourage them to follow the Camp’s Complaints procedure, or to complain directly to Ofsted if they so choose.
  • If the individual continues to behave in an aggressive and intimidating manner, we will insist that they calm down or leave the premises immediately.
  • If the individual refuses to calm down or leave the premises, the manager will contact the police without delay.
  • When the immediate incident has been resolved, the manager and staff will reflect on the incident, and decide whether it is appropriate to ban the individual from the premises for a period of time. The decision will take into account both the seriousness of the incident and whether the individual has behaved aggressively before.
  • If we decide that a ban is appropriate, we will write to the individual concerned to inform them of the reasons for the ban and its duration.

Related policies 

See also: Equalities policy, Complaints policy, Safeguarding policy.

 

Anti Bullying Policy

United Education provides a supportive, caring and safe environment in which all children are free from the fear of being bullied. Bullying of any form is not tolerated, whether carried out by a child or an adult.

Staff, children and parents or carers will be made aware of the position on bullying. Bullying behaviour is unacceptable in any form.

Any child who is a victim of bullying will be dealt with in a sympathetic manner. If bullying is suspected or reported, the incident will be dealt with immediately by the member of staff informed, and then discussed with the manager. An account of the incident will be recorded in an Incident log. All staff will be informed so that close monitoring of the victim and bully can begin. Parents of both parties will be informed.

United Education defines bullying as the repeated harassment of others through emotional, physical, psychological or verbal abuse.

  • Physical:Pushing, scratching, spitting, kicking, hitting, biting, taking or damaging belongings, tripping up, punching or using any sort of violence against another person.
  • Psychological:Behaviour likely to create a sense of fear or anxiety in another person.
  • Emotional:Being deliberately unkind, shunning or excluding another person from a group or tormenting them. For example, making another person feel ‘left out’ of a game or activity, passing notes about others or making fun of another person.
  • Verbal:Name-calling, put-downs, ridiculing or using words to attack, threaten or insult. For example, spreading rumours or making fun of another person’s appearance.

Racial harassment can take any of the forms of bullying listed above but is motivated by the victim’s colour, race, nationality, or ethnic or national origins. Incidents of racial harassment will be recorded as such on the Incident log. (See our Equalities Policy for more information on how we deal with and challenge discriminatory behaviour.)

Preventing bullying behaviour

Staff at United Education will foster an anti-bullying culture in the following ways:

Encouraging caring and nurturing behaviour

Discussing friendships and encouraging group and team play

Encouraging children to report bullying without fear

Discussing the issues surrounding bullying with the children, including why bullying behaviour will not be tolerated

Exploring the consequences of bullying behaviour with the children.

Responding to bullying behaviour 

United Education acknowledges that despite all efforts to prevent it, bullying behaviour is likely to occur on occasion. Should such incidents occur, United Adventure Camps will follow the procedure outlined below:

  • We will address all incidents of bullying thoroughly and sensitively.
  • Victims of bullying will be offered the immediate opportunity to discuss the matter with a member of staff who will reassure the child and offer support.
  • They will be reassured that what they say will be taken seriously and handled sympathetically.
  • Staff will support the individual who has been bullied, keeping them under close supervision, and checking their welfare regularly.

If another child witnesses bullying and reports this, staff will reassure them that they have done the right thing. Staff will then investigate the matter.

If a member of staff witnesses an act of bullying, involving children or adults at the Camp, they will inform the supervisor.

Children who have bullied will be helped by discussing what has happened, establishing why the child became involved. Staff will help the child to understand why this form of behaviour is unacceptable and will encourage him/her to change their behaviour

If the bullying persists, the parents will be informed and we will work with them to try to resolve the issues.

If this fails to stop the bullying, more serious actions may have to be taken, as laid out in the Suspensions and Exclusions policy.

All incidents of bullying will be reported to the manager and will be recorded on an Incident Log. The manager and other relevant staff will review the Camp’s procedures in respect of bullying, to ensure that practices are relevant and effective.

Suspension and Exclusion Policy

United Education will deal with negative and inappropriate behaviour by using constructive behaviour management techniques. We will involve staff, parents and children to tackle disruptive and challenging behaviour collectively.

We acknowledge that some children will require additional support in order to achieve acceptable levels of behaviour. Where we identify a child with these needs, we will work closely with the parents or carers to deal with the inappropriate behaviour in accordance with our Behaviour Management policy.

Where a child persistently behaves inappropriately, we will implement the following procedure:

  • Give the child a formal warning; staff will explain why the behaviour is unacceptable along with the consequences of further incidents.
  • Staff will encourage the child to discuss their behaviour, to explain their actions and to identify strategies for avoiding such incidents in the future.
  • Details of formal warnings, suspensions and exclusions will be recorded on anIncident record and kept in the child’s records.
  • The formal warning will be discussed with the child’s parents, and all staff will be notified.
  • Staff will inform the manager if a child’s behaviour warrants suspension or exclusion.

We will only suspend or exclude a child from the Camp as a last resort, when all other behaviour management strategies have failed or if we feel that children or staff are at risk.

Suspensions and exclusions will be fair, consistent and appropriate to the behaviour concerned, and will take account of the child’s age and maturity as well as any other factors relevant to the child’s situation. If appropriate, we will seek advice from other agencies; this may include accessing funding for additional support.

Temporary suspensions

Temporary suspensions will be applied in the following situations:

  • Where formal warnings have failed to improve a child’s persistent, challenging and unacceptable behaviour.
  • In the event of an extremely serious or dangerous incident we will suspend a child with immediate effect. We will contact the parents and ask that the child be collected immediately. Immediate suspensions require the manager’s agreement.
  • The Camp may temporarily suspend the child for a period of up to 15 consecutive days. If the Camp takes this step, we will discuss our concerns with the parents/carers in order to work together to promote a more desirable pattern of behaviour.
  • At the end of the suspension period the manager will meet with the parents/carers and the child, in order to agree any conditions relating to the child’s return to the Camp.

Permanent exclusion

In exceptional circumstances, and only when all other attempts at behaviour management have failed, it may be necessary to permanently exclude a child from the setting.

If a child is excluded from the Camp, the parents/carers will be given a verbal and written explanation of the issues and subsequent actions. The parent/carer has the right to appeal to the manager against the exclusion within 14 days of receiving written notification of the exclusion.

Behaviour Policy

United Education uses effective behaviour management strategies to promote the welfare and enjoyment of children attending our programmes. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies. The rules are clearly displayed at every session, and are discussed regularly.

Whilst at United Adventure Camps we expect children to:

  • Use socially acceptable behaviour
  • Comply with the Camp rules, which are compiled by the children attending the Camp
  • Respect one another, accepting differences of race, gender, ability, age and religion
  • Develop their independence by maintaining self-discipline
  • Choose and participate in a variety of activities
  • Ask for help if needed
  • Enjoy their time at the Camp.

Encouraging Positive Behaviour

At United Adventure Camps positive behaviour is encouraged by:

  • Staff acting as positive role models
  • Praising appropriate behaviour
  • Sticker rewards
  • Informing parents about individual achievements
  • Offering a variety of play opportunities to meet the needs of children attending the Camp.

It is inevitable that as children develop and learn, there are times when they need support and guidance to understand that their behaviour is not acceptable. Staff at the Camp will try to determine the cause or triggers of the inappropriate behaviour to prevent the situation from recurring.

Parent Responsibility

We would expect parents to inform us both verbally and via the Camp Attendance Form of any potential behaviour issues that would help us deal with their child whilst on camp.

Parents should be aware of the expected behaviour when their child attends camp.

We would expect parents to support action taken by staff to encourage good behaviour.

Staff Responsibility

  • To treat all children fairly and recognise that each is an individual.
  • To protect children’s self-esteem and develop them.
  • To provide a challenging, relevant, appropriate and fun week
  • To be clear about the rules and use sanctions consistently. No physical punishment must ever be used.
  • To be a good role model.
  • Challenging behaviour will be addressed in a calm, firm and positive manner.
  • In the first instance, the child will be temporarily removed from the activity.
  • Staff will discuss why the behaviour displayed is deemed inappropriate.
  • Staff will give the child an opportunity to explain their behaviour, to help prevent a recurrence.
  • Staff will encourage and facilitate mediation between children to try to resolve conflicts through discussion and negotiation.
  • If the inappropriate behaviour appears to be as a result of boredom, staff will consult with the child to find activities that more fully engage them.
  • Staff will consult with parents to formulate clear strategies for dealing with persistent inappropriate behaviour.
  • We will not threaten any punishment that could adversely affect a child’s well-being (eg withdrawal of food or drink).

Dealing with inappropriate behaviour

If after consultation with parents and the implementation of behaviour management strategies, a child continues to display inappropriate behaviour, the Camp may decide to exclude the child in accordance with our Suspensions and Exclusions policy. The reasons and processes involved will be clearly explained to the child.

Physical intervention

Physical intervention will only be used as a last resort, when staff believe that action is necessary to prevent injury to the child or others, or to prevent significant damage to equipment or property. If a member of staff has to physically restrain a child, the manager will be notified and an Incident record will be completed. The incident will be discussed with the parent or carer as soon as possible.

If staff are not confident about their ability to contain a situation, they should call the manager or, in extreme cases, the police.

All serious incidents will be recorded on an Incident record and kept in the child’s file. This may be used to build a pattern of behaviour, which may indicate an underlying cause. If a pattern of incidents indicates possible abuse, we will implement child protection procedures in accordance with our Safeguarding policy.

Corporal punishment

Corporal punishment or the threat of corporal punishment will never be used at the Camp.

We will take all reasonable steps to ensure that no child who attends our Camp receives corporal punishment from any person who cares for or is in regular contact with the child, or from any other person on our premises.

Employment Policy

Photography Policy

Policy statement

Parents/carers have the right to decide whether their child(ren)’s photograph may be taken and United Adventure Camps will adhere to their decision.

Photography of children for use in promotional literature or training materials, either stills or video, must not take place without the permission of parents. A box on the Camp Attendance form is used for this purpose and must be checked prior to photography.

Parents taking photographs or video of their children during public events is acceptable except in the swimming pool where this is not allowed.

Ensure that the use of mobile phones with cameras is controlled in the same way.

Social Media Policy

United Adventure Camps recognises that many staff enjoy networking with friends and family via social media. However we have to balance this against our duty to maintain the confidentiality of children and parents attending our Camp, as well as ensuring that our good reputation is upheld. Staff must remember that they are ambassadors for our Camp both within and outside of working hours and are expected to conduct themselves accordingly when using social media sites.

This policy covers (but is not limited to) social media platforms such as:

  • Twitter
  • Facebook
  • YouTube
  • Tumblr
  • Personal blogs and websites
  • Comments posted on third party blogs or websites
  • Online forums

Social media rules

When using social media sites, staff must not:

  • Post anything that could damage our Camp’s reputation.
  • Post anything that could offend other members of staff, parents or children using our Camp.
  • Publish any photographs or materials that could identify the children or our Camp.
  • Accept invitations from parents to connect via social media (eg friend requests on Facebook) unless they already know the parent in a private capacity.
  • Discuss with parents any issues relating to their child or our Camp. Instead invite the parent to raise the issue when they are next at the Camp, or to contact the Manager if the matter is more urgent.

Any member of staff who posts content or comments that breach confidentiality or which could harm the reputation of our Camp or other staff members, or who publishes photographs of the setting or children, will face disciplinary action in line with our Staff Disciplinary policy

General cautions for using social media

When using social media in any context it is wise to bear in mind the following points:

No information published via the internet is ever totally secure; if you don’t want information to become public, do not post it online.

Once an image or information is in the public domain, it is potentially there forever – Google never forgets!

Related policies

See also: Mobile Phone policyConfidentiality policyStaff Disciplinary policy, Safeguarding policy.

Mobile Phone Policy

United Education fosters a ‘culture of safety’ in which the children and staff are protected from abuse, harm, and distress. We therefore have a clear policy on the acceptable use of mobile phones that is understood and adhered to by everyone: staff, children and parents. Abiding by the terms of the Camp’s mobile phone policy ensures that we all:

  • Protect children from harm and abuse
  • Prevent staff from being subject to false allegations
  • Help staff remain focused on the care of children
  • Work in an open and transparent environment.

Staff use of mobile phones

Personal mobile phones belonging to members of staff are kept in the designated staff area during working hours.

If a member of staff needs to make an urgent personal call they can use the Camp phone or make a personal call from their mobile in the designated staff area.

If a member of staff has a family emergency or similar and needs to keep their mobile phone to hand, prior permission must be sought from the Manager or Deputy.

Under no circumstances may staff use their personal mobile phones to take photographs at the Camp during working hours.

Mobile Phones Off Site

Staff currently use their personal phones to stay in touch with each other during sessions off-site and this helps with managing safety of children and young people where the site is large and multiple activities are taking place.

Under no circumstances are staff to use personal phones to photograph or video children. Phones should be out of sight unless being used for a legitimate reason.

No personal staff phone number should ever be given to a child. When children are taken off site, they should be provided with a Company duty mobile phone number, the site office and the head office phone numbers to contact in case of an emergency.

Social media

Under no circumstances should there be any contact between staff and students over social media. Any attempt by a child to link up with/connect with a staff member over social media, including private messaging, should be rejected, and the reasons why explained to the child.

Staff should not show students their personal social media profile pages, nor allow any student to use their personal computers or show them any materials, including photos and videos that are stored on their personal computers.

Visitors’ use of mobile phones

Parents and all other visitors must not use their mobile phone – or any other device – to take photographs within the Camp. This includes taking photographs of their own children. If they want to have a photograph of their child involved in an activity or at play, parents can ask a member of staff to take one using the Camp camera.

Related policies

See also: Safeguarding Children policy.

Staff should adhere to this policy both during and after the end of their contract with United Adventure Camps

Safe Internet Use Policy

United Education recognises that the internet is a useful resource for both staff and children, for purposes of research, homework and entertainment. However, it must be used with care to ensure that children are kept safe from exposure to harmful material, in accordance with the EYFS safeguarding and welfare requirements and the Prevent Duty.

Parental permission

Children will only be allowed to access the internet at the United Adventure Camps if their parent or carer has given written permission.

Guidelines for children

A printed copy of the SMART guidelines is kept next to the computer. The guidelines are explained to any children wishing to access the internet:

  • Safe:Keep safe by not giving out personal information – such as name, email, phone number, address, or school name – to people who you don’t trust online.
  • Meeting:Never agree to meet anyone you have only met online unless your parent or carer is with you.
  • Accepting:Do not accept emails or instant messages, or open files, images or texts from people you don’t know. They can contain viruses or nasty messages.
  • Reliable:Not all the information found on the Internet is reliable and people you meet online won’t always be telling the truth.
  • Tell:Tell a member of staff or your parents if someone or something you encounter online makes you feel uncomfortable.

Protecting children

We have put in place the following safeguards to keep children safe whilst accessing the internet on the Camp’s computers:

  • A risk assessment has been undertaken.
  • Parental controls have been activated on all computers accessible to children:
  • Google SafeSearch Filtering is turned on
  • YouTube Restricted Mode is set to on
  • [specify any other filters or parental controls that are activated on your computers]
  • The computers are located so that the screens can easily be seen from the rest of the room.
  • Staff keep a close eye on children and the sites that they are accessing when they use the internet. The computers have an up to date virus checker and firewall installed.
  • The computers’ browser histories are regularly checked to monitor which sites are being accessed. All staff and children are informed of this fact.

If, despite the safeguards the Camp has put in place, a child encounters harmful material on the internet, or receives inappropriate messages, or experiences online bullying, whilst using the Camp’s computers, the manager will be informed and the incident will be noted on an Incident Record in the child’s file. The child’s parent will be asked to sign the Incident Record.

The manager will investigate how to prevent a reoccurrence of the incident. If staff at the Camp become aware that a child is deliberately attempting to access sites containing sexual, extremist or otherwise inappropriate material, or has been shown such material by a third party, they will complete a Logging a concern form and refer the matter to the Camp’s designated Child Protection Officer in accordance with our Safeguarding Children Policy.

Related policies 

See also: Safeguarding Children Policy, Social Media Policy.

Staff Behaviour Policy

United Education expects all members of staff to follow our Staff Behaviour Policy, which sets clear guidance on the standards of behaviour required from our staff and volunteers. The guidance aims to encourage staff to meet the highest possible standards of conduct. Camp staff are in a position of trust and influence as role models for the children in their care, and as such must demonstrate behaviour that sets a good example to all users of the setting.

Staff also have a responsibility to maintain their reputation and the reputation of the Camp, both during and outside of working hours.

Behaviour 

Our staff team are ambassadors for Camps and we expect them to conduct themselves professionally at all times. Staff should treat anyone attending the Camp (children, parents/carers and visitors) courteously and with respect.

We expect staff to value all the children as individuals and to comply with the Camp’s Equalities policy at all times.

Swearing and abusive behaviour are not tolerated from anyone at the Camp. If any member of staff exhibits such behaviour, they will be subject to the Camp’s disciplinary procedures.

For more details see our Aggressive Behaviour policy and Staff Disciplinary policyDress code 

Whilst working at United Adventure Camps staff will need to help to set up and pack away the setting, prepare food, facilitate craft activities and engage in physical activities with the children. The clothing and footwear worn should be chosen accordingly, taking into account comfort, health and safety, and practicality. Revealing or excessively tight clothing is not acceptable.

Whilst on duty all staff should wear the approved Camp sweatshirt / T shirt / colours / name badge at all times.

Confidentiality and social media 

Staff must not pass on any information about children attending the Camp, or their parents and families, to third parties without their permission. The only exception to this rule is information sharing with specific external agencies if there is a safeguarding issue. (‘Third parties’ includes other parents, friends, other children at the Camp, the press, etc.)

Posting any material relating to the Camp or its users on social media sites (unless expressly permitted by the Manager) is forbidden. Any staff who breach this rule will face disciplinary action.

See our Data Protection policy, Social Media policySafeguarding policy and Staff Disciplinary policy for more details.

Smoking, alcohol and Drugs

Staff are not permitted to smoke anywhere on the Camp premises, including the outside play areas.

Staff are not permitted to bring alcohol or illegal drugs onto the Camp premises. If a member of staff arrives at work under the influence of alcohol or drugs they will be asked to leave immediately, and disciplinary action will be taken.

If a member of staff is taking prescription drugs which might affect their ability to function effectively, they must inform the Manager immediately.

Any prescribed medication needed by a staff member whilst at the Camp, must be stored safely in a safe out of reach and sight of the children attending the Camp.

See our Smoking, Alcohol and Drugs policy for more details.

Gross Missconduct

Staff will be dismissed without notice if they are found to have committed an act of gross misconduct. Examples of gross misconduct include, but are not restricted to:

  • Child abuse
  • Failing to comply with health and safety requirements
  • Physical violence
  • Ignoring a direct instruction given by the manager
  • Persistent bullying, sexual or racial harassment
  • Being unfit for work through alcohol or illegal drug use
  • Theft, fraud or falsification of documents

Being disqualified under the terms of the Statutory Framework for the Early Years Foundation Stage (Section 75 of the Childcare Act 2006) or the Children’s Act 1989.

The Manager will investigate the alleged incident thoroughly before any decision to dismiss is made. For full details see our Staff Disciplinary policy.

Staff Discipline Policy

United Education aims to have a team of well-motivated, highly skilled and professional staff. However, should the behaviour or performance of a member of staff fall below the high standards that we expect we will follow the procedure set out below.

Staff will not be dismissed for a first breach of discipline except in the case of gross misconduct.

Staff have the right to appeal at all stages of the procedure and this will be confirmed within the warning or dismissal letter. The member of staff will have the opportunity to ask questions and answer allegations, and has the right to be accompanied by a colleague or union representative.

Minor offences

The manager will try to resolve the matter by informal discussions with the member of staff. If this does not resolve the problem, the formal disciplinary procedure will be followed.

Stage 1: Formal verbal warning

The manager will give the member of staff a formal verbal warning which must include:

  • the reason for the warning
  • that this is the first stage of the disciplinary procedure
  • an explanation of their right to appeal.

A note of the warning will be kept on the staff member’s personnel file, but it will be disregarded after six months if their performance or conduct is satisfactory.

Stage 2: First written warning

If the offence is a serious one, or if there is no improvement, the manager will give the member of staff a written warning which must:

  • give details of the complaint
  • warn that a final written warning will follow if there is no improvement in their conduct or behaviour, or if there is a further breach of Camp rules
  • explain their right to appeal.

A copy of the written warning will be kept on their personnel file but will be disregarded after 12 months if their performance or conduct is satisfactory.

 

Stage 3: Final written warning

If there is still no improvement in the staff member’s performance, the manager will give them a final written warning which:

  • gives details of the complaint
  • warns that dismissal will result if there is no satisfactory improvement
  • explains their right to appeal.

A copy of the final written warning will be kept on file but will be disregarded after 24 months if the performance or conduct of the member of staff remains satisfactory.

Stage 4: Dismissal

If, during the period of the final written warning, there is a further breach of Camp rules, or if the member of staff’s performance has still not improved, dismissal will normally result. The manager will give the member of staff written reasons for the dismissal, the date on which their employment ends and information about their right to appeal.

Referral to Disclosure and Barring Service

If a member of staff is dismissed (or would have been dismissed if they had not left the setting first) because they have harmed a child or put a child at risk of harm we will make a referral to the Disclosure and Barring Service.

Notification to Ofsted

The Camp will notify Ofsted if a member of staff becomes disqualified, or if any significant event occurs which is likely to affect their suitability. Note that a member of staff could become disqualified through the actions of a partner or housemate.

Appeals

A member of staff wishing to appeal against a disciplinary decision must do so in writing and within five working days of being informed of the decision. A meeting to hear the appeal will be set up no more than ten working days later. If possible a senior member of staff who was not involved in the original disciplinary action, will hear the appeal and make an impartial and final decision.

Staff Grievance Policy

At United Education we aim to have a team of well-motivated, highly skilled and professional staff. However, there may be times when a member of staff has issues or concerns about their working conditions or other aspects of their employment. When such issues arise we encourage staff to discuss them with the manager as soon as possible so that they can be quickly resolved. Grievances left unaired lead to unmotivated staff and a poor working environment.

All members of staff have the right to raise a grievance about issues that arise from their work within the Camp and affect them as an individual, and should follow the procedures set out in this policy.

If the concerns relate to safeguarding issues, the staff member should follow the procedure set out in our Safeguarding policy. If the concerns relate to malpractice or wrongdoing with regards to the running of the Camp, the staff member should follow the procedure set out in our Whistleblowing policy.

Stage 1: Informal grievance procedure

In the first instance the member of staff should raise the issue with the manager. If the grievance is a relatively minor one, the manager will try to resolve the matter through informal discussions.

Stage 2: Formal grievance procedure

Grievance statement

If the informal discussion does not resolve the grievance to the satisfaction of the member of staff, the next step is to write advising the manager that they intend to invoke the formal grievance procedure. The written notification should include the following details:

  • A statement that the staff member is invoking the formal grievance procedure
  • The nature of the grievance, giving the background to the issue, any relevant facts (including dates) and the names of any other parties involved
  • Any steps that have been taken on an informal basis to address the concerns
  • The staff member’s opinion on what their desired outcome would be.
  • The member of staff can have a representative submit the grievance on their behalf if they wish.

Grievance meeting

Within five working days of receiving the grievance, the manager will reply in writing, acknowledging receipt and inviting the staff member to attend a formal grievance meeting. The meeting will normally take place within ten working days of receipt of the written grievance.

The member of staff has the right to be accompanied at the meeting by a work colleague or a union representative. The Camp will be represented by the manager.

The purpose of the meeting is to hear the full facts of the situation, and to attempt to resolve the grievance in a mutually acceptable manner. If necessary, a second meeting may need to be arranged in order to gather more evidence.

Outcome and appeals

The manager will determine the outcome of the grievance. They may reject the grievance or may uphold the complaint and identify what steps will be taken to resolve it.

Within ten working days of the grievance meeting, they will inform the member of staff in writing of the outcome of the grievance, including the reasons for the decision and, where appropriate, details of any steps taken, or further actions required to address their concerns.

The member of staff will also be advised of their right to seek advice from ACAS, other professionals and their trade union if they are not satisfied with the outcome.

False or repeated grievances

If a member of staff raises a grievance that, through investigation, proves to be malicious they may find themselves subject to disciplinary action.

A member of staff cannot raise the same grievance within 12 months of the resolution, outcome or withdrawal of the original grievance.

Related policies

See also our Safeguarding PolicyWhistleblowing PolicyStaff Disciplinary Policy.

Valuing Diversity and Equality Policy

Policy statement 

We will ensure that our service is fully inclusive in meeting the needs of all children, particularly those that arise from their ethnic heritage, social and economic background, gender, ability or disability. Our settings are committed to anti-discriminatory practice to promote equality of opportunity and valuing diversity for all children and families.

We aim to:

  • provide a secure and accessible environment in which all our children can flourish and in which all contributions are considered and valued;
  • include and value the contribution of all families to our understanding of equality and diversity;
  • provide positive non-stereotyping information about gender roles, diverse ethnic and cultural groups and disabled people;
  • improve our knowledge and understanding of issues of anti-discriminatory practice, promoting equality and valuing diversity; and
  • make inclusion a thread that runs through all of the activities of the setting.

Procedures 

Admissions (also see admissions policy)

Our settings are open to all members of the community.

We advertise our service widely.

We reflect the diversity of our society in our publicity and promotional materials.

We provide information in clear, concise language, whether in spoken or written form.

We provide information in as many languages as possible, where requested, and we can also access an interpreting service if required.

We base our admissions policy on a fair system.

We include an extract from the Valuing Diversity and Promoting Equality policy in our Information Pack.

We do not discriminate against a child or their family, or prevent entry to our settings, on the basis of colour, ethnicity, religion or social background, such as being a member of a Travelling community or an Asylum Seeker.

We do not discriminate against a child with a disability or refuse a child entry to our setting for reason relating to disability.

We develop an action plan to ensure that people with disabilities can participate successfully in the services offered by the setting and in the curriculum offered.

We take action against any discriminatory behaviour by staff, children or parents/carers. Displaying of openly discriminatory and possibly offensive materials, name calling, or threatening behaviour are unacceptable on or around the premises and will be dealt with in the strongest manner.

Challenging inappropriate attitudes and practices 

We will challenge inappropriate attitudes and practices by engaging children and adults in discussion, by displaying positive images of race and disability, and through our staff modelling anti-discriminatory behaviour at all times.

Racial harassment 

The Camps will not tolerate any form of racial harassment. The Camp will challenge racist and discriminatory remarks, attitudes and behaviour from the children at the Camp, from staff and from any other adults on Camp premises (eg parents/carers collecting children).

Promoting equal opportunities 

The Camps Equal Opportunities Named Coordinator (ENCO) is Alisha Hughes. The ENCO is responsible for ensuring that:

  • Staff receive relevant and appropriate training
  • TheEqualities policy is consistent with current legislation and guidance
  • Appropriate action is taken wherever discriminatory behaviour, language or attitudes occur.

Children with additional needs 

Our Camp recognises that some children have additional needs or physical disabilities that require particular support and assistance. We will assess the individual needs of each child in consultation with their parents prior to their attending the Camps and will make reasonable adjustments to ensure that children can access our services and are made to feel welcome.

Where one-to-one support is required, we will assist parents in accessing the funding required to provide the additional care.

Special Educational Needs Coordinator 

The Camp’s Special Educational Needs Coordinator (SENCO) will:

Manage the provision for children with special educational needs or physical disabilities.

Be fully trained and experienced in the care and assessment of such children.

All members of staff will assist the SENCO in caring for children with additional needs or physical disabilities.

Employment

Posts are advertised and all applicants are judged against explicit and fair criteria.

Applicants are welcome from all backgrounds and posts are open to all.

We may use the exemption clauses in relevant legislation to enable the service to best meet the needs of the community.

The applicant who best meets the criteria is offered the post, subject to references and checks by the Criminal Records Bureau. This ensures fairness in the selection process.

All job descriptions include a commitment to promoting equality and recognising and respecting diversity as part of their specifications.

We monitor our application process to ensure that it is fair and accessible.

Training 

We seek out training opportunities for staff and volunteers to enable them to develop anti- discriminatory and inclusive practices, which enable all children to flourish.

We ensure that staff are confident and fully trained in administering relevant medicines and performing invasive care procedures when these are required.

We will endeavour to give staff opportunities for coaching and training, mutual support, teamwork, continuous improvement and encourage confidential discussion on sensitive issues.

We review our practices to ensure that we are fully implementing our policy for promoting equality, valuing diversity and inclusion.

Valuing diversity in families 

We welcome the diversity of family lifestyles and work with all families.

We encourage children to contribute stories of their everyday life to the setting.

We encourage parents/carers to take part in the life of the setting and to contribute fully.

For families who speak languages in addition to English, we will develop means to ensure their full inclusion.

We offer a flexible payment system for families of differing means and offer information regarding sources of financial support.

Monitoring and reviewing 

To ensure our policies and procedures remain effective we will monitor and review them annually to ensure our strategies meets the overall aims to promote equality, inclusion and valuing diversity.

We provide a complaints procedure and a complaints summary record for parents/carers to see.

Legal framework

The Equality Act 2006

Disability Discrimination Act (DDA) 1995, 2005

Race Relations Act 1976

Race Relations Amendment Act 2000

Sex Discrimination Act 1976,1986

Children Act 1989, 2004

Special Educational Needs and Disability Act 2001

Whistleblowing Policy

United Education is committed to the highest standards of openness, probity and accountability. If a member of staff discovers evidence of malpractice or wrongdoing they can disclose this information internally without fear of reprisal. Our Whistleblowing policy is intended to cover concerns such as:

  • Financial malpractice or fraud
  • Failure to comply with a legal obligation
  • Dangers to health and safety or the environment
  • Criminal activity
  • Improper conduct or unethical behaviour

This policy should not be used to question business decisions made by the Camp, or to raise any matters that are covered under other policies (eg discrimination or racial harassment). Any allegations relating to child protection will follow the procedures set out in the Safeguarding Children policy. Any concerns relating to the employment conditions of an individual member of staff should be raised according to the procedures set out in the Staff Grievance policy.

Ideally the staff member should put his or her allegations in writing, setting out the background to the situation, giving names, dates and places where possible, and the reason why they are concerned about the situation.

In the first instance concerns should be taken to the Camp’s manager. If, due to the nature of the problem, this is not possible, consult your head office for advice.

Raising a concern

If this person or body is unwilling or unable to act on the concern, the staff member should then raise it with:

Ofsted (if it concerns the safe and effective running of the Camp)

The Local Authority Designated Officer or the Local Safeguarding Children Board (if it concerns a child protection issue and is not already covered by the procedure set out in the Camp’s Safeguarding Children policy)

Ultimately, with the police (if a crime is thought to have been committed).

If the member of staff is still uncertain about how to proceed with the concern, he or she can contact the whistle-blowing charity PCAW (Public Concern at Work) for advice.

Responding to a concern

Initial enquiries will usually involve a meeting with the individual raising the concern, and will decide whether an investigation is appropriate and, if so, what form it should take. If a concern relates to issues which fall within the scope of other policies, it will be addressed under those policies.

If the initial meeting does not resolve the concern, further investigation is required. The appropriate person will investigate the concerns thoroughly, ensuring that a written response can be provided within ten working days where feasible, or if this is not possible, giving a date by which, the final response can be expected. The response should include details of how the matter was investigated, conclusions drawn from the investigation, and who to contact if the member of staff is unhappy with the response and wishes to take the matter further.

Rights and responsibilities of the whistle-blower

All concerns will be treated in confidence and the Camp will make every effort not to reveal the identity of anyone raising a concern in good faith. At the appropriate time, however, the member of staff may need to come forward as a witness.

If a member of staff raises a concern in good faith which is then not confirmed by the investigation, no action will be taken against that person.

If the investigation concludes that the member of staff maliciously fabricated the allegations, disciplinary action may be taken against that person.

Contact information

Contact information for your local LADO and LSCB are located on the back of the policies and procedures, employment handbook and managers guide.

Ofsted: 0300 123 1231

PCAW (Public Concern at Work): 020 7404 6609 (website: www.pcaw.org.uk)

Related policies

Staff Grievance policy, Safeguarding Children policy.

Employment Policy – Raising and Concern

Ideally the staff member should put his or her allegations in writing, setting out the background to the situation, giving names, dates and places where possible, and the reason why they are concerned about the situation.

In the first instance concerns should be taken to the Camp’s manager. If, due to the nature of the problem, this is not possible, consult your head office for advice.

If this person or body is unwilling or unable to act on the concern, the staff member should then raise it with:

Ofsted (if it concerns the safe and effective running of the Camp)

The Local Authority Designated Officer or the Local Safeguarding Children Board (if it concerns a child protection issue and is not already covered by the procedure set out in the Camp’s Safeguarding Children policy)

Ultimately, with the police (if a crime is thought to have been committed).

If the member of staff is still uncertain about how to proceed with the concern, he or she can contact the whistle-blowing charity PCAW (Public Concern at Work) for advice.

Responding to a concern

Initial enquiries will usually involve a meeting with the individual raising the concern, and will decide whether an investigation is appropriate and, if so, what form it should take. If a concern relates to issues which fall within the scope of other policies, it will be addressed under those policies.

If the initial meeting does not resolve the concern, further investigation is required. The appropriate person will investigate the concerns thoroughly, ensuring that a written response can be provided within ten working days where feasible, or if this is not possible, giving a date by which, the final response can be expected. The response should include details of how the matter was investigated, conclusions drawn from the investigation, and who to contact if the member of staff is unhappy with the response and wishes to take the matter further.

Rights and responsibilities of the whistle-blower

All concerns will be treated in confidence and the Camp will make every effort not to reveal the identity of anyone raising a concern in good faith. At the appropriate time, however, the member of staff may need to come forward as a witness.

If a member of staff raises a concern in good faith which is then not confirmed by the investigation, no action will be taken against that person.

If the investigation concludes that the member of staff maliciously fabricated the allegations, disciplinary action may be taken against that person.

Contact information

Contact information for your local LADO and LSCB are located on the back of the policies and procedures, employment handbook and managers guide.

Ofsted: 0300 123 1231

PCAW (Public Concern at Work): 020 7404 6609 (website: www.pcaw.org.uk)

Related policies

Staff Grievance policy, Safeguarding Children policy.

Safeguarding Policy

Recognising Abuse Policy

General Considerations

Identification of child abuse may be difficult. It normally requires both social and medical assessment.

Always listen to the child – pay particular attention to any spontaneous statement.

Beware if explanation of an “accident” is vague, lacking detail, is inconsistent with the injury or varies with each telling.

Take note of inappropriate responses from parents or carers.

Observe the child’s interaction with the parents – particularly wariness, fear or “frozen watchfulness” i.e. persistent anxious regard of an adult by a baby or young child.

Any history or patterns of unexplained injury/illness requires the most careful scrutiny. (The fact that parent/carer appears to be highly attentive and concerned must not divert attention from the assessment of risk).

Physical Abuse

Some signs that may be due to physical abuse are:

Bruises

  • One or both eyes are bruised.
  • Grasp marks on the limbs or finger tip bruises on the chest of a small child.
  • Finger marks on the face (i.e. 3-4 small bruises on one side of the face and one on the other).
  • Symmetrical bruising.
  • Bruising to the ear.
  • Outline bruising (i.e. belt marks, hand prints, shoe marks).
  • Linear bruising (particularly on the buttocks or back).
  • Bruising on soft tissue with no obvious and verifiable explanation.
  • Different age bruising (especially in the same area).
  • The following are uncommon sites for accidental bruising:
  • Mouth, cheeks, behind the ear, neck, abdomen, chest, under the arm, back, back of legs, buttocks (except occasionally along the bony protuberances of the spine), genital area, rectal area, soles of feet.

Bites, Burns and Scars

  • Oval or crescent shaped bites. Bites more than 3cm across will have been caused by an adult or older child.
  • Burns or scalds with clear outlines.
  • Burns of uniform depth over a larger area.
  • (A responsible adult checks the temperature of the bath before a child gets in. A mobile child is unlikely to sit down voluntarily in too hot a bath, and cannot accidentally scald his/her bottom without also scalding their feet. Also, a child getting into too hot water of its own accord will struggle to get out again and there will be splash marks.)

Most children have scars. Notice must be taken of:

  • An exceptionally large number of differing age scars (especially if coupled with current bruising), or unusual shaped scar.
  • Small round burns which may be cigarette burns.

Other Injuries

  • Pain, swelling and discoloration over a bone or joint (the most common non-accidental fractures are to the long bones i.e. arms, legs, ribs and collar bones).
  • Allegedly unnoticed fractures – fractures cause pain and it is difficult for a parent to be unaware that a child has been hurt.
  • Poisoning, injections, ingestion or other application of damaging substances (including drugs or alcohol) which are inappropriate to the child’s needs and age.
  • Illness which is fabricated e.g. symptoms induced by suffocation.
  • Female genital mutilation, which includes female circumcision, excision and infibulation, is physical abuse and an offence regardless of cultural or other reasons (except medical grounds).

Emotional Abuse

Children suffering emotional abuse may show:

  • Abnormally passive, lethargic or attention seeking behaviour.
  • Specific habit disorders e.g. soiling with faecal smearing, excessive drinking, self-mutilation, inappropriate appetite, i.e. persistent eating of inedible substances.
  • Severely delayed social development; poor language and speech development attributable to actions/inactions of parent/carer.
  • Weight and height which is disproportionately low that cannot be explained by medical reason.

Sexual Abuse

Some signs that may be due to sexual abuse are:

  • Sexually transmitted diseases.
  • Genital warts.
  • Recurrent urinary infections.
  • Genital and rectal itching and soreness.
  • Unexplained bleeding and discharges.
  • Bruising in genital region.
  • Inappropriate sexual play and/or masturbation.
  • Sexually explicit behaviour.
  • Young children with a lot of sexual knowledge.
  • Accompanying conditions (which also occur in non-abused children):
  • Sleeping and eating disturbance.
  • Recurrent abdominal pains.
  • Headaches, sleeping and appetite disorders.
  • Social withdrawal.
  • Restlessness and aimlessness.
  • Sexually abusive behaviour towards other children, particularly those younger and/or more vulnerable than themselves.
  • Poor trust and secretiveness.
  • Promiscuous behaviour.
  • Drug abuse.
  • Running away.
  • Self-mutilation.
  • Suicide attempts.
  • Hysterical fits, faints, etc.

N.B. In many cases, a sexually abused child presents no physical symptoms of abuse. The most important indicator is what the child says her/himself.

Involvement of a child by an adult in unlawful sexual activities is sexual abuse, whether this is apparently forced or apparently willing; and whether this is an abuse of position, paid or rewarded by persons known by or strangers.

Safeguarding Children Policy

United Education is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation.

Our programmes will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The child protection procedures comply with all relevant legislation and with guidance issued by Ofsted and Local Safeguarding Children’s Board.

There is a Child Protection Officer (CPO) available at each site all times in session. The CPO coordinates child protection issues and liaises with external agencies (eg Social Care and Ofsted). There is a CPO available at Head Office during non-season periods.

The Head Office designated CPO is Nicholas Coulson. Please see venue information pack for the on-site designated CPO.

Children’s Rights and Entitlement

Policy Statement

We promote children’s right to be strong, resilient and listened to by creating an environment in our settings that encourages children to develop a positive self-image, which includes their heritage arising from their colour and ethnicity, their language spoken at home, their religious beliefs, cultural traditions and home background.

We promote children’s right to be strong, resilient and listened to by encouraging children to develop a sense of autonomy and independence.

We promote children’s right to be strong, resilient and listened to by enabling children to have the self- confidence and the vocabulary to resist inappropriate approaches.

We help children to establish and sustain satisfying relationships within their families, peers, and other adults.

We work with parents/carers to build their understanding of, and commitment to, the principles of safeguarding all of our children.

We acknowledge that all children have a right to grow up in an environment that is not abusive. We are aware that child abuse occurs to children of both sexes, at all ages and in all cultures, religions, social classes and to children with and without disabilities. We acknowledge that abuse of children can take different forms – physical, emotional and sexual, as well as neglect. We have a responsibility to our members and to Social Services to report suspected child abuse

Procedures will be followed sensitively but absolutely. Our loyalty in such circumstances remains with the child

The venues designated Child Protection Officer (CPO) is displayed on the parent notice board. The CPO coordinates child protection issues and liaises with external agencies (eg Social Care, the LSCB and Ofsted)

Forms of Child Abuse and Neglect

Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to protect them from harm. Some forms of child abuse and neglect are listed below:

Emotional abuse is the persistent emotional maltreatment of a child so as to cause severe and persistent adverse effects on the child’s emotional development. It may involve making the child feel that they are worthless, unloved, or inadequate. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.

Physical abuse can involve hitting, shaking, throwing, poisoning, burning, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may be also caused when a parent or carer feigns the symptoms of, or deliberately causes, ill health to a child.

Sexual abuse involves forcing or enticing a child to take part in sexual activities, whether or not the child is aware of what is happening. This can involve physical contact, or non-contact activities such as showing children sexual activities or encouraging them to behave in sexually inappropriate ways.

Neglect is the persistent failure to meet a child’s basic physical and emotional needs. It can involve a failure to provide adequate food, clothing and shelter, to protect a child from physical and emotional harm, to ensure adequate supervision or to allow access to medical treatment.

Signs of child abuse and neglect

Signs of possible abuse and neglect may include:

  • significant changes in a child’s behaviour
  • deterioration in a child’s general well-being
  • unexplained bruising or marks
  • comments made by a child which give cause for concern
  • inappropriate behaviour displayed by other members of staff, or any other person. For example, inappropriate sexual comments, excessive one-to-one attention beyond the requirements of their role, or inappropriate sharing of images.

If abuse is suspected or disclosed

When a child makes a disclosure to a member of staff, that member of staff will:

  • Reassure the child that they were not to blame and were right to speak out
  • Listen to the child but not question them
  • Give reassurance that the staff member will take action
  • Record the incident as soon as possible (seeLogging an incident below).
  • If a member of staff witnesses or suspects abuse, they will record the incident straightaway. If a third-party express concern that a child is being abused, we will encourage them to contact Social Care directly. If they will not do so, we will explain that the Camp is obliged to and the incident will be logged accordingly.

Peer-on-peer abuse

Children are vulnerable to abuse by their peers. Peer-on-peer abuse is taken seriously by staff and will be subject to the same child protection procedures as other forms of abuse. Staff are aware of the potential uses of information technology for bullying and abusive behaviour between young people.

Staff will not dismiss abusive behaviour as normal between young people. The presence of one or more of the following in relationships between children should always trigger concern about the possibility of peer-on-peer abuse:

  • Sexual activity (in primary school-aged children) of any kind, including sexting
  • One of the children is significantly more dominant than the other (eg much older)
  • One of the children is significantly more vulnerable than the other (eg in terms of disability, confidence, physical strength)

There has been some use of threats, bribes or coercion to ensure compliance or secrecy. If peer-on-peer abuse is suspected or disclosed We will follow the same procedures as set out above for responding to child abuse.

Extremism and radicalisation

All childcare settings have a legal duty to protect children from the risk of radicalisation and being drawn into extremism. There are many reasons why a child might be vulnerable to radicalisation, eg:

  • feeling alienated or alone
  • seeking a sense of identity or individuality
  • suffering from mental health issues such as depression
  • desire for adventure or wanting to be part of a larger cause
  • associating with others who hold extremist beliefs

Signs of radicalisation

Signs that a child might be at risk of radicalisation include:

  • changes in behaviour, for example becoming withdrawn or aggressive
  • claiming that terrorist attacks and violence are justified
  • viewing violent extremist material online
  • possessing or sharing violent extremist material

If a member of staff suspects that a child is at risk of becoming radicalised, they will record any relevant information or observations on a Logging a concern form, and refer the matter to the CPO.

When a child wants to confide in you

Do’s

Don’t

Be accessible and receptive

Jump to conclusions

Listen carefully

Try to get the child to “disclose”

Take it seriously

Speculate or accuse anyone

Reassure children that they are right to tell

Make promises that cannot be kept

Negotiate getting help

 

Find help quickly

 

Make careful records of what was said

 

Logging an incident

All information about the suspected abuse or disclosure will be recorded on the Logging a concern form as soon as possible after the event. The record should include:

  • Date of the disclosure or of the incident causing concern
  • Date and time at which the record was made
  • Name and date of birth of the child involved

A factual report of what happened. If recording a disclosure, you must use the child’s own words.

Name, signature and job title of the person making the record.

The record will be given to the Camp’s CPO who will decide whether they need to contact Social Care or make a referral. All referrals to Social Care will be followed up in writing within 48 hours. If a member of staff thinks that the incident has not been dealt with properly, they may contact Social Care directly.

Informing Parents/carers:

Parents/carers are normally the first point of contact.

If a suspicion of abuse is recorded, parents/carers are informed at the same time as the report is made, except where the guidance of the Local Safeguarding Children Board does not allow this.

This will usually be the case where the parent/carer is the likely abuser. In these cases the investigating officers will inform parents/carers.

Allegations against staff

If anyone makes an allegation of child abuse against a member of staff:

  • The allegation will be recorded on anIncident record  Any witnesses to the incident should sign and date the entry to confirm it.
  • The allegation must be reported to the Local Authority Designated Officer (LADO) and to Ofsted. The LADO will advise if other agencies (eg police) should be informed, and the Camp will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  • Following advice from the LADO, it may be necessary to suspend the member of staff pending full investigation of the allegation.
  • If appropriate the Camp will make a referral to the Disclosure and Barring Service.

Promoting awareness among staff

The Camp promotes awareness of child abuse issues through its staff training. The Camp ensures that:

  • Its designated CPO has relevant experience and receives appropriate training
  • Safe recruitment practices are followed for all new staff
  • All staff have a copy of this Safeguarding Children policy, understand its contents and are vigilant to signs of abuse or neglect
  • All staff are aware of their statutory requirements with regard to the disclosure or discovery of child abuse
  • Staff are familiar with the Safeguarding File which is kept in the Managers Box

Its procedures are in line with the guidance in ‘Working Together to Safeguard Children (2013)’ and that staff are familiar with the ‘What To Do If You’re Worried A Child Is Being Abused’ flowchart.

Support to Families:

We believe in building trusting and supportive relationships with families, staff and volunteers in the group.

We make clear to parents/carers our role and responsibilities in relation to child protection, such as for the reporting of concerns, providing information, monitoring of the child, and liaising at all times with the local children’s social care team.

We will continue to welcome the child and the family whilst investigations are being made in relation to any alleged abuse?

We follow the Child Protection Plan as set by the child’s social care worker in relation to the setting’s designated role and tasks in supporting that child and their family, subsequent to any investigation.

Confidential records kept on a child are shared with the child’s parents/carers or those who have parental responsibility for the child in accordance with the Confidentiality and Client Access to Records procedure and only if appropriate under the guidance of the Local Safeguarding Children Board.

Use of mobile phones and cameras

Photographs will only be taken of children with their parents’ permission. Only the Camp camera will be used to take photographs of children at the Camp, except with the express permission of the manager. Neither staff nor children nor visitors may use their mobile phones to take photographs at the Camp. For more details see our Mobile Phone Policy.

Contact Agencies

Contact Numbers are located on the back of the Policies and Procedures, Employment Guide and Managers Handbook.

Legal Framework Primary Legislation

Children Act (1989 s47)

Data Protection Act (1998)

Protection of Children Act (1999)

The Children Act (2004) (Every Child Matters)

Secondary Legislation

Sexual Offences Act (2003)

Criminal Justice and Court Services Act (2000)

Human Rights Act (1999)

Race Relations (Amendment) Act (2000)

Race Relations (Amendment) Act (1976) Regulations

Equalities Act (2006)

Data Protection Act (1998) Non Statutory Guidance

Further Guidance

What to do if you’re worried a Child is Being Abused (HMG 2006)

Framework for the Assessment of Children in Need and their Families (DoH2000)

Working Together to Safeguard Children (revised HMG 2006)

The Common Assessment Framework (2006)

Statutory guidance on making arrangements to safeguard and promote the welfare of child under section 11 of the Children Act 2004 (HMG 2007)

Information Sharing: Practitioners’ Guide (HMG 2006) • Independent Safeguarding Authority: www.isa-gov.org.uk

Visitor Policy

United Education is committed to providing a safe and secure environment for the children in our care. When we have visitors to our Camp we need to ensure that this will not have a detrimental effect on the children and that the person in question has a valid reason for visiting the Camp. Accordingly, when a visitor arrives at the Camp we will follow the procedure set out below

All visitors to the Camp must sign the Visitor Log.

The identity of the visitor will be checked, and this will be recorded on the Visitor Log.

If staff require further reassurance of the identity of the visitor, they will phone the employing organisation of the visitor, eg Ofsted, Local Authority, Environmental Health Department, etc, for further confirmation. If this is not possible, staff will seek the advice of the Camp Manager.

The reason for visit will be recorded.

Visitors will never be left alone or unsupervised with the children.

If a visitor has no reason to be on the Camp’s premises staff will escort them from the premises.

If the visitor refuses to leave, staff will call the police. In such an event an Incident Record will be completed, and the manager will be immediately notified.

When a visitor leaves the premises, we will record the time of departure on the Visitor Log.

Safer Recruitment Policy

Statement of Intent: 

‘United Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment whether on or off duty. All staff are subject to a Disclosure and Barring Service (DBS) check. Unjustifiable discrimination based on gender, sexual orientation, marital status, age, religion or belief, creed, race, colour, nationality, ethnic or national origins or disability will form no part of the selection process.’

In line with recent legislations including the Children’s Act 1989 & 2004, Safeguarding Vulnerable Groups Act 2006, Working Together to Safeguard Children (HMRC Guidance March 2015) and Keeping Children Safe in Education + Summer for Staff (re-issued by DfE September 2016), the Company is committed to its duty of care and recognises that all children have the right to be protected.

The following Recruitment Policy has been set out in order to ensure unsuitable people are prevented from working in the Company.

Recruitment Process

Advertisement 

Job advertisements will make explicit reference to the commitment of the organisation to Safeguarding, including the requirement for an Enhanced Disclosure & Barring Service check

Job Descriptions 

Job descriptions will be supplied to all staff. These outline tasks that staff will be expected to perform, the skills, qualifications and experience necessary to undertake the role and safeguarding references

Application Form 

All applicants will complete an application form. The application form will elicit information about an applicant’s past and a self-disclosure about any criminal record as well as asking each applicant to certify that all information given is correct. In addition to this, all applicants must provide the contact details for two referees.

  • instructions that the application form must be completed by hand
  • a declaration that all information is correct
  • a section under the Rehabilitation of Offenders Act that asks if the applicant has been awaiting a verdict, convicted, or cautioned or received a court order or final warning for any offence that may affect their suitability for working with children
  • a request for the contact details of two referees one of which should be the last employer; (if this is the candidate’s first job, their course tutor is a suitable alternative)

All applicants must submit a application form by the closing date. We will only accept CVs if they are accompanied by our standard application form completed as required.  

Equal Opportunity 

The company is an equal opportunities employer where all job applicants will receive equal treatment regardless of sex, sexual orientation, marital status, pregnancy or maternity, age, religion or belief, creed, race, colour, nationality, ethnic or national origins or disability (‘the protected characteristics’). The Company is committed to building an organisation that makes full use of the talents, skills, experience and different cultural perspectives available in a multi-ethnic society, where people feel they are respected and valued, and can achieve their full potential.

Shortlist 

Short, informal telephone conversations may be arranged and carried out by a member of Head Office staff if they are undecided on an applicant’s suitability for an interview just from reading the application form and CV.

A shortlist of applicants will be invited to interview. The job description will provide the criteria for each role and evidence of a candidate’s suitability will be sought in the application form and CV

Interview 

Applicants will be assessed by a member of the recruitment team and notes will be taken. Where possible applicants will attend both a group assessment and a one to one interview.

Will notify all candidates selected for interview by email. All candidates will be asked to bring to the following items to the inteview: 

  • proof of identity, eg passport, driving licence or birth certificate
  • proof of address, eg recent utility bill (not mobile phone) or bank statement
  • proof of qualifications, ie the relevant certificates
  • for non-British nationals, proof of the right to work in the UK (as required by the Asylum and Immigration Act)

The interview will be conducted by at least two interviewers. All candidates will be asked the same set of questions. We will then ask additional questions about any other issues that arise from their application form. For example, the interviewers will follow up on any gaps in the candidate’s employment history rigorously and ensure that they are satisfied with the explanation given, undertaking additional checks if necessary. 

All candidates will also be asked to participate in a session for an hour so that they can be observed interacting in a realistic setting. When we have interviewed and observed all candidates, we will make our final selection. 

Applicants will be asked about gaps in work history 

All candidates will be interviewed by a member of the Head Office staff or another experienced member of the company (e.g. a Centre Manager or Director of Studies), preferably in person; skype will be used for applicants who will not be in the UK at any time during the recruitment period. All interviews will include questions to find out the applicant’s motivation for and experience of working with children

EFL teacher applicants will undergo a second interview with the Academic Manager

Vetting Checks

References 

Two confidential references must be provided. Referees will be asked specifically about the applicant’s suitability to work with children and whether there have ever been any concerns about work with children and young people

Identity Checks 

The original documents of all forms of ID will be seen either by a member of the United Adventure Camps Head Office staff, or by using the ID verification service provided by the Post Office.
Applicants who are unable to provide these prior to the start of their contract must do so as soon as they arrive on site and before taking up appointment

Qualification Checks 

Applicants will be asked to provide any academic or vocational qualifications as required for the position he/she has applied for. Applicants who are unable to bring these to the interview must provide these as soon as they arrive on site and before taking up appointment.

DBS Disclosure 

An Enhanced Disclosure and Barring Service check (DBS) will be undertaken by the company prior to taking up a position if not already in possession of one dated from within the last 3 months of the time of employment Photographic evidence of identity is required for these checks, which also serve to confirm the applicant’s identity. Acceptable proofs of identity may include passport, birth certificate, driving licence as well as evidence of proof of address.

New staff will only be allowed to work unsupervised with children when we have had full sight of a satisfactory DBS certificate for them. 

If we decide to allow a new member of staff to begin work pending the completion of their DBS check, we will complete a written risk assessment first and they will not be allowed unsupervised access to the children until we have seen and reviewed their DBS certificate.

For any applicants who are not resident in the UK a Police Certificate of Good Conduct will be obtained, according to the process that is in place in the country of residence.

For candidates who have a criminal record or other notification on the DBS Check or Police Check, further information will be sought from the applicant. A decision as to whether to proceed with employment will be made by the Managing Director or the Recruitment Manager that depends on the nature of the offence and whether it would have a negative bearing on the applicant’s suitability for working with children.

No applicant will start work without a successful barred list check. 

For any applicant whose DBS or Police check has not arrived before the start of his/her employment, unsupervised access to the students will not be allowed until a satisfactory check has been obtained. This will be achieved by implementing the following procedures:

  • A third reference will be requested
  • Coaches will coach in sight of other staff
  • Teachers will only teach with the door open and the DOS will maintain a frequent presence in the corridor throughout the lesson
  • Staff will be accommodated in parts of the facility that children do not access and will not have unsupervised access to student accommodation areas; staff will not undertake any supervisory duties in the accommodation

DBS checks with any recorded information 

If the DBS check returns showing criminal records information relating to harm to children or young people, violence, sexual assault, child sexual abuse images, terrorism offences, or anything else that might indicate they are unsuitable to work with children, the Manager will firstly check the list of offences that automatically disqualify a person from working with children under the terms of the Childcare Act 2006. The list is available here: https://www.gov.uk/government/publications/disqualification-under-the-childcare-act-2006 

The Manager may seek further advice from Social Care or the LADO (Local Authority Designated Officer) if they are unsure whether the disclosed offence is on the list of disqualifiable offences. 

If the candidate’s offences disqualify them from working with children then the offer of employment will be withdrawn. If the offence shown on the disclosure is not on the list of disqualifying offences but still gives cause for concern, for example offences relating to theft or fraud or anything else that might pose a risk to the integrity of the club, the Manager may choose to seek further advice (eg from UNLOCK or NACRO) to help inform their decision. 

Where the offences are more minor and where children are unlikely to be at risk of harm, the camp manager will decide on a case by case basis whether to confirm the appointment. This decision will be subject to undertaking a risk assessment of the applicant’s criminal record. This will include giving the applicant the opportunity to provide an explanation for the offences, as well as the circumstances at the time. We will assess the applicant’s attitude to their offences, and whether they would act differently now.

In all cases we will discuss any matter revealed on a DBS certificate with the applicant before withdrawing the conditional offer of employment. Immigration status The management is aware of Asylum and Immigration Act requirements and will check the eligibility of all new starters to work in the UK. Candidates are expected to provide documents confirming their status, usually a driving licence, passport, and NI number

Conditional Offer

An offer of employment will be sent out which clearly states that the offer is subject to passing certain pre-employment checks. These are:

  • Two satisfactory references
  • A successful enhanced DBS check
  • Proof of identity
  • Evidence demonstrating the entitlement to work in the UK
  • Proof of any academic / vocational qualifications (ELF Teachers and Sports Coaches only)

Staff Induction and Development

Each new member of staff at United Adventure Camps receives a copy of all of the Camp’s policies and procedures and complete an online quiz to prove their understanding. Within the first month of their employment, the manager will discuss the practical implications of the Camp’s policies and procedures with them. The new staff member will sign the Policy Confirmation Slip to confirm that they have read and understood the Camp’s policies.

All staff will attend the orientation training which will include:

  • Introduction to their colleagues, children and parents or carers
  • Tour of the premises including: identification of all fire exits, location of first aid kit and fire safety equipment, and information about the emergency evacuation procedures; outside play areas, fire assembly points, collection points at the school, route from the school to the Camp etc, and identification of any known hazards
  • Thorough briefing about the Camp’s safeguarding and child protection policy and procedures and about our Equal Opportunities policy and ethos.
  • Location of Camp records and documentation, storage, toilets etc
  • Overview of all aspects of the day-to-day management and running of the Camp
  • Explanation of the Camp’s obligation to comply with the Early Years Foundation Stage (EYFS)
  • Explanation of the processes for appraisals, training and development, booking holidays, sickness absence, staffing rota, etc.

Development and training

To ensure that staff development needs are being met, and that staff training and qualifications are meeting the requirements of the Camp and the Statutory Framework for the Early Years Foundation Stage, we provide all our staff with:

a thorough induction process

a system of regular appraisals and reviews

opportunities for training and professional development.

We also keep an up to date record of staff qualifications and maintain a training development plan.

Appraisals and reviews

The manager will hold an annual appraisal meeting with individual staff. The appraisal will reflect on progress and challenges over the previous year and identify current knowledge and skills, areas for future development and potential training needs.

The manager will hold quarterly reviews with staff to monitor their professional development and their progress with regards to the targets set, and issues raised, during their annual appraisals.

Training 

The manager will identify and promote suitable training courses for staff so that they can expand their professional development and keep their knowledge of childcare and playwork issues up to date. Staff are expected to attend training courses as and when requested by their manager.

Staff meetings

Staff meetings provide a forum in which staff can share information, solve problems and raise work issues. Staff meetings are held on a daily basis.

Safety Policy

Dangerous Plants Policy

United Adventure Camps recognises that many plants are poisonous if eaten or capable of causing allergic reactions if handled. Accordingly, no plants on the list of the dangerous plants shown below are allowed on the premises without first conducting a risk assessment to review the degree of risk posed to the children.

The outside play area at United Adventure Camps has also been checked for the dangerous plants listed below. Where a potentially dangerous plant exists and we are unable to remove it, we have conducted a risk assessment which takes into account:

  • the ages and maturity of the children
  • the degree of supervision required
  • whether we need to restrict access to affected areas
  • how children with allergies might be affected.

The following is a list of the most commonly found plants that staff should be aware of as posing a possible hazard. Note that this list is not fully comprehensive.

Common name

Latin name

Harmful

Indoor Plants

  

Angels’ Trumpets

(Brugmansia or Datura)

E

German Primula

(Primula Obconica)

T

T Lantana

(Lantana)

E / T

Leopard Lily

(Dieffenbachia)

E / T

Oleander

(Nerium Oleander)

E

Rosy Periwinkle

(Catharanthus Roseus)

E

Umbrella Tree

(Schefflera)

T

T Bulbs eg Daffodils & Hyacinths

(Narcissus) (Hyacinthus)

E / T

Cut flowers eg Daffodils, Monkshood, Mistletoe

(Narcissus) (Aconitum) (Viscum Album)

E / T

Garden Plants Autumn Crocus

(Colchicum Autumnale)

E

Castor Oil Plant

(Ricinus Communis)

E / T

Foxglove

(Digitalis Purpurea)

E

Freemontodendron

(Fremontodendron)

T

Ivy

(Hedera Helix)

E / T

Laburnum

(Laburnum Anagyroides)

E

Leyland Cypress

(X Cupressocyparis)

T

Lily-of-the-Valley

(Convallaria Majalis)

E

Lupins

(Lupinus)

E

Mezereon

(Daphne Mezereum)

E / T

Key: E = Harmful if eaten, T = Harmful if touched

Food and Drink Policy

United Education provides healthy, nutritious and balanced food and drinks. Food and drink are safely prepared with regard to the dietary and religious requirements of the children in our care. We ask parents to notify us regarding any special dietary requirements or allergies when they register their child.

Information regarding food allergies is recorded on the Allergy Information Board which is visible to staff whilst food is being prepared.

United Adventure Camps promotes healthy eating and leads by example. Staff responsible for food preparation, handling and storage have received appropriate training.

We provide suitable healthy snacks for all the children.

Children are encouraged to develop good eating skills and table manners.

All children are given plenty of time to eat.

Fresh drinking water is available at all times.

Fresh fruit is available at all sessions.

Withholding food is never used as a form of punishment.

Staff discuss with children the importance of a balanced diet where appropriate.

The Camp does not regularly provide sweets for children.

We limit access to fatty or sugary foods.

Children are never forced to eat or drink anything against their will.

Packed Lunches

We ensure perishable contents of packed lunches are named, refrigerated or contain an ice pack to keep food cool

We inform parents/carers of our policy on healthy eating;

We encourage parents/carers to provide sandwiches with a healthy filling, fruit and milk based desserts such as yoghurt or crème fraiche where they can only provide cold food from home. We discourage sweet drinks and can provide children with water.

We discourage packed lunch contents that consist largely of crisps, processed foods, sweet drinks and sweet products such as cakes or biscuits and

We ensure that staff sit with the children to eat their lunch so that the mealtime is a social occasion.

Illness and Accidents Policy

At United Education we will deal promptly and effectively with any illnesses or injuries that occur while children are in our care. We take all practical steps to keep staff and children safe from communicable diseases.

All parents or carers must complete the Medical Form, requesting permission for emergency medical treatment for their child in the event of a serious accident or illness.

We will record any accidents or illnesses, together with any treatment given, on an Incident Record or Accident Record sheet as appropriate, which the parent or carer will be asked to sign when they collect the child.

United Education cannot accept children who are ill. If any children are ill when they first arrive at the Camp we will immediately notify their parents or carers to come and collect them. Any children who have been ill should not return until they have fully recovered, or until after the minimum exclusion period has expired (see table at the end of this policy).

First Aid 

The Camp’s designated First Aider is displayed on the parent notice board. The designated First Aider has a current paediatric first aid certificate and has attended a 12 hour paediatric first aid course. To ensure that there is a qualified first aider present and available at all times when the Camp is running, other members of staff will also receive first aid training. We will take into account the number of children and layout of the premises to ensure that first aiders are able to respond quickly to any incident.

The location of the first aid box and a list of qualified first aiders are clearly displayed at the Camp. The designated First Aider regularly checks the contents of the first aid box to ensure that they are up to date, appropriate for children and comply with the Health and Safety (First Aid) Regulations 1981.

The manager will ensure that a first aid kit is taken on all outings and that at least one member of staff on the outing holds a current paediatric first aid certificate.

Procedure for a Minor Injury

The first aider at the session will decide upon the appropriate action to take if a child becomes ill or suffers a minor injury.

If a child becomes ill during a session, the parent or carer will be asked to collect the child as soon as possible. The child will be kept comfortable and will be closely supervised while awaiting collection.

If a child complains of illness which does not impair their overall wellbeing, the child will be monitored for the rest of the session and the parent or carer will be notified when the child is collected.

If a child suffers a minor injury, first aid will be administered and the child will be monitored for the remainder of the session. If necessary, the child’s parent will be asked to collect the child as soon as possible.

Procedure for a Major Injury or Serious Illness

In the event of a child becoming seriously ill or suffering a major injury, the first aider at the session will decide whether the child needs to go straight to hospital or whether it is safe to wait for their parent or carer to arrive.

If the child needs to go straight to hospital, we will call an ambulance and a member of staff will go to the hospital with the child. The staff member will take the child’s Medical Form with them and will consent to any necessary treatment (as approved by the parents on the Medical Form).

We will contact the child’s parents or carers with all urgency, and if they are unavailable we will call the other emergency contacts that we have on file for the child.

After a major incident the manager and staff will review the events and consider whether any changes need to be made to the Camp’s policies or procedures.

We will notify Ofsted and child protection agencies in the event of any serious accident or injury to a child in our care as soon as reasonably possible and within 14 days at the latest.

We will notify HSE under RIDDOR in the case of a death or major injury on the premises (eg broken limb, amputation, dislocation, etc – see the HSE website for a full list of reportable injuries).

Communicable diseases and conditions

If a case of head lice is found at the Camp, the child’s parents or carers will be discreetly informed when they collect the child. Other parents will be warned to check their own children for head lice, but care will be taken not to identify the child affected.

If an infectious or communicable disease is detected on the Camp’s premises, we will inform parents and carers as soon as possible.

If there is an incident of food poisoning affecting two or more children looked after at the Camp the Manager will inform Ofsted as soon as possible and within 14 days at the latest.

If there is an outbreak of a notifiable disease at the Camp, we will inform the local health protection unit, HSE under RIDDOR (if appropriate), and Ofsted.

Useful contacts

Health Protection Unit: 0113 386 0300

Ofsted: 0300 123 1231

RIDDOR Incident Contact Unit: 0845 300 99 23

Medication and Allergies Policy

Administering Medicines

If a child attending United Adventure Camps requires prescription medication of any kind, their parent or carer must complete a Permission to administer medicine form in advance. Staff at the United Adventure Camps will not administer any medication without such prior written consent.

Ideally children should take their medication before arriving at the Camp. If this is not possible, children will be encouraged to take personal responsibility for their medication, if appropriate. If children carry their own medication (eg asthma inhalers), the Camp staff will offer to keep the medication safe until it is required. Inhalers must be labelled with the child’s name.

Prescription medication

United Adventure Camps can only administer medication that has been prescribed by a doctor, dentist, nurse or pharmacist. However, if a medicine contains aspirin we can only administer it if it has been prescribed by a doctor. All medication provided must have the prescription sticker attached which includes the child’s name, the date, the type of medicine and the dosage.

Non-prescription medication

If a child requires a non-prescription medication to be administered, we will consider this on a case by case basis after careful discussion with the parent or carer. We reserve the right to refuse to administer non-prescription medication.

Procedure for administering medication

A designated staff member will be responsible for administering medication or for witnessing self-administration by the child. The designated person will record receipt of the medication on a Medication Log, will check that the medication is properly labelled, and will ensure that it is stored securely during the session.

Before any medication is given, the designated person will:

  • Check that the Camp has received written consent
  • Take steps to check when the last dosage was given
  • Ask another member of staff to witness that the correct dosage is given.

When the medication has been administered, the designated person must:

  • Record all relevant details on the Record of Medication Given form
  • Ask the child’s parent or carer to sign the form to acknowledge that the medication has been given.

When the medication is returned to the child’s parent or carer, the designated person will record this on the Medication Log.

If a child refuses to take their medication, staff will not force them to do so. The manager and the child’s parent or carer will be notified, and the incident recorded on the Record of Medication Given.

Specialist Training

Certain medications require specialist training before use, eg Epi Pens. If a child requires such medication the manager will arrange appropriate training as soon as possible. It may be necessary to absent the child until such training has been undertaken. Where specialist training is required, only appropriately trained staff may administer the medication.

Changes to Medication

A child’s parent or carer must complete a new Permission to Administer Medication form if there are any changes to a child’s medication (including change of dosage or frequency).

Long term conditions

If a child suffers from a long-term medical condition the Camp will ask the child’s parents to provide a medical care plan from their doctor, to clarify exactly what the symptoms and treatment are so that the Camp has a clear statement of the child’s medical requirements.

Managing children with allergies, or who are sick or infectious

We provide care for healthy children and promote health through identifying allergies and preventing contact with the allergenic substance and through preventing cross infection of viruses and bacterial infections.

Procedures for children with allergies 

When parents/carers start their children at the setting they are asked if their child suffers from any known allergies. This is recorded on the camp attendance form and also on staff area wall.

If a child has an allergy, a risk assessment form is completed to detail the following:

  • The allergen (i.e. the substance, material or living creature the child is allergic to such as nuts, eggs, bee stings, cats etc.)
  • The nature of the allergic reactions e.g. anaphylactic shock reaction, including rash, reddening of skin, swelling, breathing problems etc.
  • What to do in case of allergic reactions, any medication used and how it is to be used (e.g. Epipen).
  • Control measures
  • such as how the child can be prevented from contact with the allergen.

Parents/carers train staff in how to administer special medication in the event of an allergic reaction.

Generally, no nuts or nut products are used within the setting.

Parents/carers are made aware so that no nut or nut products are accidentally brought in, for example to a party.

At all times the administration of medication must be compliant with the Welfare Requirements of the Early Years Foundation Stage and follow procedures based on advice given in Managing Medicines in Schools and Early Years Settings (DfES 2005)

Procedures for children who are sick or infectious

If children appear unwell during the session, have a temperature, sickness, diarrhoea or pains, particularly in the head or stomach the Site Manager/Team Leader calls the parents/carers and asks them to collect the child, or send a known carer to collect on their behalf.

If a child has a temperature, they are kept cool, by removing top clothing, sponging their heads with cool water, but kept away from draughts.

In extreme cases of emergency, the child should be taken to the nearest hospital and the parent/carer informed; all management team have their cars insured for business purposes.

Parents/carers are asked to take their child to the doctor before returning them to the setting; the setting can refuse admittance to children who have a temperature, sickness and diarrhoea or a contagious infection or disease.

Where children have been prescribed antibiotics, parents/carers are asked to keep them at home for 48 hours before returning to the setting.

After diarrhoea, parents/carers are asked to keep children home for 48 hours or until a formed stool is passed.

The settings have a list of excludable diseases and current exclusion times, but the parents/carers also receive one in their information packs. The full list can be obtained from www.patient.co.uk and includes common childhood illnesses such as measles; we can provide information sheets relating to specific diseases as needed.

Nits and head lice 

Nits and head lice are not an excludable condition, although in exceptional cases a parent/carer may be asked to keep the child away until the infestation has cleared.

On identifying cases of head lice, all parents/carers are informed and asked to treat their child and all the family if they are found to have head lice.

Further guidance 

Managing medicines in Schools and Early Years Settings (DfES 2005)

Symptoms

When the child may return

Diarrhoea and/or vomiting

48 hours from last episode of Diarrhoea or vomiting Must not swim for 2 weeks after last episode.

Typhoid*

Some children may need to be excluded because they may find necessary hygiene practices difficult. Always consult Head Office. Must not swim for 2 weeks after last episode

Dysentery

Some children may need to be excluded because they may find necessary hygiene practices difficult. Always consult Head Office. Must not swim for 2 weeks after last episode

Flu

When recovered Must not swim for 2 weeks after last episode

Tuberculosis*

Always consult Head Office Not usually spread from children.

Whooping Cough

5 days from commencing antibiotics or 21 days from onset of illness if no antibiotic treatment After treatment none infectious coughing takes place.

Athletes foot

No restriction Treatment is recommended but not serious

Chicken Pox

5 days from onset of rash Pregnant staff may be vulnerable.

German Measles

5 days from onset of rash Pregnant staff may be vulnerable.

Impetigo

Until lesions are crusted or healed Antibiotics may speed healing

Measles*

5 days from onset of rash Pregnant staff may be vulnerable.

Ringworm

Upon commencement of treatment Treatment important, scalp ringworm requires visit to GP, pets may need treatment also.

Scabies

After first treatment Two treatments required 1 week apart. Close, regular contacts should also be treated.

Scarlet Fever*

5 days from commencing antibiotics

Shingles

After all wounds have stopped weeping or covered. Spread by very close contact. Can cause chicken pox in those who have not had it. Pregnant staff may be vulnerable

Warts and Verrucae

No restriction Verrucae should be covered for sport/swimming

Diphtheria*

No return without consultation with Head Office Preventable by vaccination

Head Lice

No restriction Treatment if live lice seen – parents use combing

Hepatitis A*

No return without consultation with Head Office Good hygiene should prevent spread. Great care required when clearing body fluid spillages

Hepatitis B* and C*

No restriction As above

HIV/AIDS

No restriction As above

Meningococcal

Meningitis*/septicaemia*

When recovered Preventable by vaccination

Meningitis viral*

No restriction

Mumps*

5 days from onset of swollen glands Preventable by vaccination

Riddor Policy

Policy statement

We follow the guidelines of Reporting Injuries, Diseases and Dangerous Occurrences (RIDDOR) for the reporting of accidents and incidents. Child protection matters or behavioural incidents between children are NOT regarded as incidents and there are separate procedures for this.

Procedures

Our accident sheets:

  • Are kept safely and accessibly;
  • Are accessible to all staff and volunteers, who know how to complete it; and
  • Is reviewed at least half termly to identify any potential or actual hazards.
  • Ofsted is notified of any injury requiring treatment from a hospital, or the death of a child or adult.
  • When there is an injury requiring hospital treatment to a child, parent/carer, volunteer, staff member or visitor or where there is a death of a child or adult on the premises, we make a report to the Health and Safety Executive using the format for the Reporting of Injuries, Diseases and Dangerous Occurrences on their website.

Dealing with incidents

We meet our legal requirements for the safety of our employees by complying with RIDDOR (the Reporting of Injury, Disease and Dangerous Occurrences Regulations). We report to the Health and Safety Executive:

  • Any accident to a member of staff requiring treatment by a general practitioner or hospital; and
  • Any dangerous occurrences. This may be an event that causes injury or fatalities or an event that does not cause an accident but could have done, such as a gas leak.
  • Any dangerous occurrence is recorded in our incident book.

Our incident sheet

We have ready access to telephone numbers for emergency services, including local police. Where we are responsible for the premises we have contact numbers for gas and electricity emergency services, maintenance person. Where we lease premises we ensure we have access to the person responsible and that there is a procedure for dealing with emergencies.

We keep an incident sheet for recording incidents including those that are reportable to the Health and Safety Executive as above.

These incidents include:

  • Break in, burglary, theft of personal or the setting’s property;
  • An intruder gaining unauthorised access to the premises;
  • Fire, flood, gas leak or electrical failure;
  • Attack on a member of staff or parent/carer on the premises;
  • Any racist incident involving staff or family in the premises;
  • Death of a child, and
  • A terrorist attack, or threat of one.

On the incident sheet we record the date and time of the incident, nature of the event, who was affected, what was done about it or if it was reported to the police, and if so a crime number. Any follow up, or insurance claim made, should also be recorded.

In the unlikely event of a terrorist attack we follow the advice of the emergency services with regard to evacuation, medical aid and contacting children’s families. Our standard Fire Safety Policy will be followed and staff will take charge of their key children where possible. The incident is recorded when the threat is averted.

In the unlikely event of a child dying on the premises the emergency services are called, and the advice of these services are followed.

The incident book is not for recording issues of concern involving a child. This is recorded in the child’s own file.

Legal framework

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR 1995)

Adverse Weather Policy

Policy Statement 

We have put this policy in place to do our best to keep children and adults safe during adverse weather

Procedures 

Extreme Weather Conditions During the winter months, or periods of serious flooding, extreme weather may seriously delay or prevent you from attending United Adventure Camps.

What will happen should there be adverse weather conditions:

  • The manager and head office will make the final decision concerning whether or not we close. If the decision is made to close the settings the Site Managers will phone every parent/carer to make sure they are aware it is not open.
  • If the setting remains open we would ask parents/carers to contact their relevant setting and inform the team leader that their child will not be attending or call head office. In doing this we can adjust the staffing levels accordingly.
  • If adverse weather starts whilst the settings are in session parents/carers will be contacted to collect their child(ren) earlier to ensure the safety of all concerned.
  • It is the parents/carers responsibility to ensure that the emergency numbers for their child(ren) are kept up-to-date.

Emergency Evacuation Policy

United Education will make every effort to keep the centres open, but in exceptional circumstances, we may need to close at short notice. Possible reasons for emergency closure include:

  • Serious weather conditions
  • Heating system failure
  • Burst water pipes
  • Fire or bomb scare/explosion
  • Death of a member of staff or child
  • Assault on a staff member or child
  • Serious accident or illness

In the event of an emergency, our primary concern will be to ensure that both children and staff are kept safe. If it is necessary to evacuate the Camp, the following steps will be taken:

  • If appropriate the manager or session supervisor will contact the emergency services.
  • All children will be escorted from the building to the assembly point using the nearest safe exit.
  • No attempt will be made to collect personal belongings, or to re-enter the building after evacuation.
  • A nominated member of staff will check the premises and will collect the register (including emergency contact details) providing that this does not put anyone at risk.
  • Before leaving the building the nominated person will close all accessible doors and windows, if it is safe to do so.
  • The register will be taken and all children and staff accounted for.
  • If any person is missing from the register, the emergency services will be informed immediately.
  • The manager will contact parents to collect their children. If the register is not available, the manager will use the emergency contacts list (which is kept off site).
  • All children will be supervised until they are safely collected.
  • If after every attempt, a child’s parent or carers cannot be contacted, the Camp will follow itsUncollected Child 

If the Camp has to close, even temporarily, or operate from alternative premises, as a result of the emergency, we will notify Ofsted.

Ofsted’s address is: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD

Telephone: 0300 123 1231

Fire Safety Policy

United Education understands the importance of fire safety. To this end:

  • Staff are aware of the location of all fire exits, the fire assembly point and where fire safety equipment is stored.
  • Children are introduced to the fire safety procedures during their settling in period and through regular fire drills.
  • Fire drills are conducted at least once a month or whenever new staff or children join the Camp.
  • All children are shown the location of fire exits and the fire assembly point.
  • Fire doors and fire exits are clearly marked, are not obstructed at any time and are easily opened from the inside.
  • Fire doors are kept closed at all times but never locked.
  • All fire drills are recorded in theFire Drill Log.
  • The Camp has notices explaining the fire procedures which are positioned next to every fire exit.

Fire prevention

The site will take all steps possible to prevent fires occurring by:

  • Ensuring that power points are not overloaded with adaptors.
  • Ensuring that the Camp’s No Smoking policy is always observed.
  • Checking for frayed or trailing wires.
  • Checking that fuses are replaced safely.
  • Unplugging all equipment before leaving the premises.
  • Storing any potentially flammable materials safely.

In the event of a fire

A member of staff will raise the alarm and call the emergency services.

The children will immediately be escorted out of the building to the assembly point using the nearest marked exit.

No attempt will be made to collect personal belongings, or to re-enter the building after evacuation.

The premises will be checked by the Fire Safety Officer and the register will be collected, providing that it is safe to do so.

The Fire Safety Officer will close all doors and windows to prevent the spread of fire when they leave the building if it is safe to do so.

The register will be taken and all children and staff accounted for.

If anyone is missing from the register, the emergency services will be informed.

If the register is not available the manager will use the emergency contacts list (which is kept off the premises) to contact parents or carers.

If the Fire Safety Officer is not present at the time of the incident, the manager will assume responsibility or nominate a replacement member of staff.

Responsibilities of the Fire Safety Officer

The Camp’s Designated Fire Safety Officer is displayed on the parent’s notice board. The Fire Safety Officer is responsible for carrying out the fire safety risk assessment and for ensuring that all staff are made aware of fire safety procedures during their Induction period.

The Regulatory Reform (Fire Safety) Order 2005 requires that a fire safety risk assessment is undertaken for the workplace based on The Department of Communities and Local Government’s 5 step guide: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/14899/fsra-5-step-checklist.pdf.

The risk assessment should cover:

  • Identifying potential fire risks
  • Identifying people at risk
  • Evaluating the risks arising from the hazards identified and the means of minimising those risks
  • Recording the hazards, preparing a fire prevention plan and sharing these with other members of staff
  • Reviewing the fire safety risk assessment on a regular basis.

The Fire Safety Officer should liaise with the local Fire and Rescue Service for further advice and should ensure that Emergency Contact details are recorded at the front of the register and a copy stored off premises.

Health and Safety Policy

United Education uses its risk assessment systems to ensure that the Camp is a safe and secure place for children and staff. All staff are expected to undertake risk assessments as part of their routine tasks.

In line with current health and safety legislation and the EYFS Safeguarding and Welfare Requirements 2014, United Education will carry out regular risk assessments and take appropriate action to deal with any hazards or risks identified. It is the responsibility of the manager to ensure that risk assessments are conducted, monitored and acted upon.

Risk assessments will be carried out:

  • whenever there is any change to equipment or resources
  • when there is any change to the Camp’s premises
  • when the particular needs of a child necessitates this
  • when we take the children on an outing or visit.

Not all risk assessments need to be written down. Staff will decide, in consultation with the manager, which risk assessments need to be formally recorded. However risk assessments related to employment and the working environment will be always be recorded in writing so that staff can refer to them.

If changes are required to the Camp’s policies or procedures as a result of the risk assessment, the manager will update the relevant documents and inform all staff.

Daily checks

We will carry out a visual inspection of the equipment and the whole premises (indoors and out) daily, before any children arrive. During the course of the session, staff will remain alert to any potential risks to health and safety.

If a member of staff discovers a hazard during the course of a session, they will make the area safe (eg by cordoning it off) and then notify the manager. The manager will ensure that any actions needed to mitigate the immediate hazard have been taken and will implement measures to prevent the incident from recurring.

Recording dangerous events 

The manager will record all accidents and dangerous events on the Incident or Accident Record sheets as soon as possible after the incident. If the incident affected a child the record will be kept on the child’s file. The Camp will monitor Incident and Accident Records to see whether any pattern to the occurrences can be identified.

Related policies

See our related policies: Fire Safety and Risk AssessmentHealth and Safety, and Manual Handling.

Health and safety general standards

United Adventure Camps considers health and safety to be of utmost importance. We comply with The Health and Safety at Work Act 1974 and the Workplace (Health, Safety and Welfare) Regulations 1992 at all times.

The Camp has appropriate insurance cover, including employer’s liability insurance and public liability insurance.

Each member of staff follows the Camp’s Health and Safety policy and is responsible for:

  • Maintaining a safe environment
  • Taking reasonable care for the health and safety of themselves and others attending the Camp
  • Reporting all accidents and incidents which have caused injury or damage or may do so in the future
  • Undertaking relevant health and safety training when required to do so by the manager.

Any member of staff who disregards safety instructions or recognised safe practices will be subject to disciplinary procedures.

Responsibilities of the registered person

The registered person for the setting holds ultimate responsibility and liability for the safe operation of the Camp. The registered person will ensure that:

  • The Camp’s designated health and safety officer is displayed on the parents notice board
  • All staff receive information on health and safety matters, and receive training where necessary
  • TheHealth and Safety policy and procedures are reviewed regularly
  • Staff understand and follow health and safety procedures
  • Resources are provided to meet the Camp’s health and safety responsibilities
  • All accidents, incidents and dangerous occurrences are properly reported and recorded. This includes informing Ofsted, child protection agencies and the Health and Safety Executive under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) where appropriate.
  • All reported accidents, incidents and dangerous occurrences are reviewed, so that preventative measures can be taken.

Responsibilities of the manager

The Camp’s manager is responsible for ensuring that at each session:

  • Premises are clean, well lit, adequately ventilated and maintained at an appropriate temperature
  • The premises are used by and solely available to the Camp during opening hours
  • All the Camp’s equipment is safely and securely stored
  • Children are only allowed in the kitchen if properly supervised (eg for a cooking activity)
  • A working telephone is available on the premises at all times
  • Chemicals and cleaning materials are stored appropriately, and in accordance with COSHH data sheets.
  • External pathways are cleared in severe weather
  • Daily environment checks are carried out in accordance with ourRisk Assessment 

Security

Children are not allowed to leave the Camp premises during the session unless prior permission has been given by the parents (for example, to attend other extra-curricular activities).

Camps are required to follow their individual security procedures. Staff monitor the entrances and exits to the premises throughout the session.

All visitors to the Camp must sign the Visitor Log and give the reason for their visit. Visitors will never be left alone with the children.

Security procedures will be regularly reviewed by the manager, in consultation with staff and parents.

Toys and equipment

All furniture, toys and equipment are kept clean, well maintained and in good repair. We select toys, equipment and resources with care, and we carry out risk assessments before the children are allowed to use them. Broken toys and equipment are disposed of promptly.

We ensure that any flammable equipment is stored safely.

Food and personal hygiene 

Staff at United Adventure Camps maintain high standards of personal hygiene and take all practicable steps to prevent and control the spread of infection.

A generally clean environment is always maintained.

Toilets are cleaned daily, and soap and hand drying facilities are always available.

Staff are trained in food hygiene and follow appropriate guidelines.

Waste is disposed of safely and all bins are kept covered.

Staff ensure that children wash their hands before handling food or drink and after using the toilet.

Cuts and abrasions (whether on children or staff) are kept covered.

Dealing with body fluids

Spillages of blood, vomit, urine and faeces will be cleaned up immediately in accordance with our Intimate Care policy.

Staffing levels

Staff ratios and levels of supervision are always appropriate to the number, ages and abilities of the children present, and to the risks associated with the activities being undertaken. A minimum of two members of staff are on duty at any time.

Related policies

See also our related policies: Illness and AccidentsEmergency EvacuationHealthy EatingSafeguardingAdministering MedicationRisk AssessmentManual Handling, Fire Safety, and Intimate Care, Visitor.

Minimum exclusion periods for infectious conditions and diseases 

Disease/Condition 

Exclusion period 

Chicken Pox

Until all vesicles (spots) have crusted over

Cold Sores

None. Avoid contact with sores

Conjunctivitis

None

Diphtheria*

Exclusion always necessary, consult local Health Protection Team

Diarrhoea and Vomiting

48 hours after last episode of diarrhoea or vomiting

Glandular Fever

None

Gastro-enteritis, E. Coli, Food Poisoning, Salmonella and Dysentery

48 hours after last episode of diarrhoea – further exclusion may be required for some children

Hand, Foot and Mouth disease

None

Hepatitis A*

Until 7 days after onset of jaundice

Hepatitis B* and C*

None

High temperature

24 hours

HIV/AIDS

None

Impetigo

Until lesions are crusted and healed, or 48 hours after starting antibiotic treatment

Influenza

Until recovered

Measles*

4 days from onset of rash

Meningitis*

Until recovered

Molluscum Contagiosum

None

Mumps*

5 days from onset of swollen glands

Pediculosis (lice)

None

Pertussis* (Whooping cough)

5 days from commencing antibiotic treatment or 21 days from the onset if antibiotics not given

Ringworm

Exclusion not usually required

Rubella* (German Measles)

4 days from onset of rash

Scabies

Until first treatment has been given

Scarlet fever*

24 hours after starting antibiotic treatment

Slapped Check, Fifth Disease

None (once rash has developed)

Threadworms

None

T onsillitis

None

Tuberculosis*

Consult local Health Protection Team

Typhoid*, Paratyphoid*

48 hours after last episode of diarrhoea – further exclusion may be required for some children

Warts (including Verruca)

None. Verruca sufferers should keep feet covered

* Denotes a notifiable disease.
If in any doubt contact local health services for further information

Manual Handling Policy

Manual handling is one of the major causes of absence through injury in the workplace. At United Adventure Camps we work with our staff, provide training, and undertake risk assessments in order to eliminate hazardous manual handling activities as far as possible.

This policy is written with reference to the Health and Safety at Work Act 1974, which places a duty on employers “to ensure so far as is reasonably practicable, the health, safety and welfare of its employees”, and to the Manual Handling Operations Regulations 1992 (as amended).

Procedure

In order to limit the risk of injury from manual handling operations, United Adventure Camps will:

Eliminate hazardous manual handling activities, as far as is reasonably practicable

Assess the risks associated with any manual handling activities that cannot be avoided.

The purpose of the risk assessment is to reduce the risk of injury to the lowest possible levels, and should consider; the task, the load, the individual undertaking the task, the working environment.

The main manual handling hazard at United Adventure Camps is likely to be the setting-up and clearing-away of equipment. This is unavoidable, but staff should carry out the operation with reference to the guidance given in the manual handling training that we provide. It may be necessary to seek the assistance of an additional member of staff in order to minimise the risk of injury, for example when carrying tables and other heavy or bulky items.

Employee’s duties

It is the responsibility of all staff at United Adventure Camps to:

  • Comply with any instructions and training provided in safe manual handling techniques
  • Not put their own health and safety or that of others at risk by carrying out unsafe manual handling activities
  • Report to the Manager any problems which may affect their ability to undertake manual handling activities, including physical and medical conditions (eg pregnancy, back problems).

In summary

Avoid Whenever possible, avoid manual handling situations.

Assess If avoidance is not possible, make a proper assessment of the hazard and risks.

Reduce Reduce the risk of injury by defining and implementing a safe system of work.

Review Review your systems regularly, to monitor the overall effectiveness of the policy

Supervision Policy

Arrival and Collection Policy

Parents must be registered as a collector on their account and have a security password pre-set

Collecting adults must type in their security password before they are allowed to take their child.

If the parent with the security password wishes another adult to collect their child, then they may pass on the password to that person. Feedback about each child’s day must be provided.

Children will not be allowed to leave the premises with someone who is unknown to the setting, and the password isn’t known. At this point, the parent/carer is to be contacted to verify the situation.

When someone unknown to the setting is collecting a child, on arrival, they are asked for their name and to enter the password for the child concerned.

Any parent who does not have the correct security password must be referred to the Site Manager who must then make a decision about how to deal with the situation. If the adult is not known by the Site Manager, then a phone call to the parent may be necessary.

If, for whatever reason, someone is not allowed to collect a child this must be put in writing and a legal document to be given as evidence. If possible, a photo of the person concerned to be provided. If they arrive to collect the child, the child will be removed from the situation and the person concerned will be shown a copy of the letter and asked to leave the premises. If they refuse to leave, become violent or abusive the police will be called as well as the Manager.

The parent or carer must notify the Camp if they will be late collecting their child. If the Camp is not informed, the Uncollected Children policy will be followed.

Remember that any Incident Reports must be signed by the parent/guardian.

Children over the age of 11 will only be allowed to leave the Camp alone at the end of the session if the Camp has discussed this with the child’s parents and has received their written consent.

If changes take place during a session, parents/carers are asked to contact the setting during the session to inform the staff of the change. If this happens the parent/carer countersigns the collection permission form when they next visit the setting.

Once a child has been ticked out of the session they are then the full responsibility of the parent/carer. United Adventure Camps will not be responsible for anything that happens, after this time, on the premises.

Uncollected Children

United Adventure Camps endeavours to ensure that all children are collected by a parent or carer at the end of each session. If a child is not collected, and the parent or carer has not notified us that they will be delayed, we will follow the procedure set out below:

Up to 15 minutes late

When the parent or carer arrives they will be reminded that they must call the Camp to notify us if they are delayed. The parent or carer will be informed that penalty fees will have to be charged (unless the delay was genuinely unavoidable).

Over 15 minutes late

If a parent or carer is more than 15 minutes late in collecting their child, the manager will try to contact them using the contact details on file.

If there is no response from the parent or carer, messages will be left requesting that they contact the Camp immediately. The manager will then try to contact the emergency contacts listed on the child’s registration form.

While waiting to be collected, the child will be supervised by at least two members of staff.

When the parent or carer arrives they will be reminded that they must call the Camp to notify us if they are delayed, and that penalty fees will have to be charged (except in exceptional circumstances).

Over 30 minutes late

If the manager has been unable to contact the child’s parents or carers after 30 minutes, the manager will contact the local Social Care team for advice.

The child will remain in the care of two of the Camp’s staff, on the Camp’s premises if possible, until collected by the parent or carer, or until placed in the care of the Social Care team.

If it is not possible for the child to remain at the Camp’s premises, a note will be left on the door of the Camp informing the child’s parent or carer where the child has been taken (eg to the home of a staff member or into the care of a safeguarding agency) and leaving a contact number. A further message will be left on the parent or carer’s telephone explaining events.

Managing persistent lateness

The manager will record incidents of late collection and will discuss them with the child’s parents or carers. Parents and carers will be reminded that if they persistently collect their child late they may lose their place at the Camp.

Useful contacts

Your local social care teams contact number is on the back of the policies and procedures, employment guide, and managers’ handbook.

Arrivals

Our staff will greet each child warmly on their arrival at the Camp and will record the child’s attendance in the daily register straightaway, including the time of arrival.

Excursion Policy

Policy statement 

United Education recognises the educational and social significance of excursions for young people and therefore offer the option for full day excursions where possible.

Excursions are split into two categories:

  • Raising cultural understanding and enhancing exposure to British culture. Such excursions include visits to nearby cities.
  • Allowing students to spend time with their new friends and developing their social skills. Such excursions include visits to theme parks, sporting venues and events (.e.g. Football Academy Athletes may have the chance to visit the Emirates stadium, tennis players to attend Wimbledon etc.)

By planning and operating excursions in accordance with this policy, everyone involved will understand their duties and can participate fully in promoting learning outside of the classroom.

Our Responsibility 

Under Common Law, staff members accompanying campers on an excursion have ultimate responsibility for their safety and are deemed to be acting ‘in loco parentis’, where staff are held to the same standard of care as would be deemed a reasonable parent. Occasionally, this duty of care can be temporarily be transferred to others such as an instructor at an activity centre where the activities are controlled by those instructors/experts.

We recognise and accept that excursions may present risks to the health and welfare of our campers and will therefore ensure that:

Adequate safeguarding procedures are in place and the needs of the campers and staff have been considered:

  • A risk assessment has been completed and appropriate safety measures are in place
  • The Excursion Manager is suitably competent to lead the excursion and able to instruct the other excursion staff of their duties effectively
  • The student to staff ratio on excursion is appropriate
  • Parents have given excursion consent
  • Adequate first-aid provisions will be available and medical information of campers and staff is shared on a need to know basis
  • The mode of travel is appropriate and pick-up and drop-off times and points have been confirmed
  • The Excursion Supervisor has the names of all students and staff on the excursion and the group leaders will have contact details for all campers in their group.

The Excursion Supervisor / Group leaders must ensure the students are aware of their responsibilities which include:

  • Not to take any unnecessary risks
  • Following the instructions of United Education staff and other supervisors, including any excursion destination staff
  • Dressing and behaving sensibly and responsibly
  • Adhering to British laws and customs
  • Looking out for anything that may threaten the health or safety of any student or staff and reporting this to his / her Group Leader or Excursion Supervisor.
  • Any students whose behaviour may be considered to be a danger to themselves or others may be stopped from participating in the excursion.

The Excursion Supervisor 

The Excursion Supervisor has the overall responsibility for the supervision and conduct of everyone whilst on excursion and has to be approved by the Centre Manager. Furthermore, the Excursion Supervisor must ensure that the principles of this policy are adhered at all times whilst off-site.

Risk Assessments 

Risk Assessments should be completed well before the excursion and should be approved by the Centre Manager. The aim of a formal assessment is to identify any risks the students and staff may meet, how to prevent or reduce them. Students or staff must not be placed in situation which expose them to an unacceptable level of risk.

Transport 

Each venue has dedicated transport providers who will supply the necessary vehicles for the planned excursion.

Some of the transport provider’s obligations include:

  • Comply with all national, local, trade and other relevant laws, regulations and codes of practice
  • All vehicles must be on roadworthy condition and meet all legal requirements, e.g. road tax, insurance, MOT certificate and maintenance logbook
  • A PCV operator licence or small bus permit must be in place for vehicles carrying more than 8 passengers
  • All vehicles must carry a fire extinguisher and first aid kit and be fitted with seatbelts
  • Drivers are suitable vetted, take sufficient breaks and do not exceed their maximum daily driving time of 9 hours
  • For a full list of obligations and driver vetting details please refer to the transport companies hire terms & conditions.

Student groups on excursion 

The Excursion Leader must consider the number of staff necessary for supervision in the planning stages. Supervision requirements should be considered as part of the initial and final risk assessment. Any departure from the recommendations above must be supported by a risk assessment which records the reasons for the decision. The factors to take into consideration include:

  • sex, age and ability of group
  • those with additional support or medical needs
  • nature of activities
  • experience of adults in off-site supervision
  • duration and nature of the journey
  • type of any accommodation
  • competence of staff on specific activities
  • requirements of the organisation/location to be visited
  • anticipated behaviour of participants
  • First Aid requirements

Excursion Ratios

Students attending an excursion will be split into smaller groups and allocated a Group Leader. The groups will be split into the following age ranges:

  • 3-4years Minimum 1 adult for every 4 children
  • 5-7years Minimum 1 adult for every 6 children
  • 8-11years Minimum 1 adult for every 10 children
  • 12 – 14 years Minimum 1 adult for every 15 children
  • 15 – 17 years Minimum 1 adult for every 20 children

For higher risk activities, consideration will need to be given to greater adult supervision, as appropriate, for example 1-6 on river activities, 1-3 in dinghy sailing etc. In the case of higher risk activities, the advice of the Team Leader, Sport and Outdoor Education should be sought.

In addition to the different group sizes, the amount of unsupervised free time also varies between the age groups.

  • 9-11years = no free time
  • 12 – 14 years = 45 minutes in groups of minimum 4
  • 15 – 17 years = 90 minutes in groups of minimum 2

Partner Agency Group Leaders 

Some partner agencies will send a Group Leader with their students whose role it is to update the student’s parents with their children’s progress and to be a local point of contact for them at camp. Should Agency Group Leaders join an excursion, they will only be put in charge of their students. They cannot take responsibility of another United Adventure Camps campers outside of their agency group.

Security procedures 

During excursions children will be registered:

  • Before boarding the coach
  • On the coach just before departure
  • At excursion destination drop-off point
  • At various times during the day depending on age and group size
  • At the end of the day before departure and once on the coach before departure

What to do if a child is missing

All students are required to provide their Group Leader with a mobile phone number on which they can be contacted during excursions, whether this is their own or that of a friend. In addition to these students wear wristbands and/or ID cards with the company contact information on it, the head office phone number. The Centre Office is staffed at all times while students are offsite and can provide support to searches were necessary.

Procedure in the event of an injury

  • Assess the injury to see whether it needs treatment immediately
  • If necessary, contact the Excursion Supervisor who can either take care of either the remaining group or the casualty, depending on the situation
  • Please note that theme parks, stadiums, zoos, etc. have First Aid posts and all shops are required to keep First Aid equipment
  • Procedure in the event of an emergency
  • Get help immediately by phoning 999
  • Contact the Excursion Supervisor
  • Stay with the casualty

Procedure in the event of a missing student during off-site registration

  • If a student has not reported after 10 minutes, call their mobile (or a friend’s mobile that is in the same group).
  • Allow another 10 minutes and then notify the Excursion Supervisor who will take any necessary steps from this point.
  • After another 30 minutes, the police will be notified by the Excursion Supervisor
  • If a student who is not in your group asks for any help or guidance please contact the Excursion Supervisor who will have a record of all groups and reunite the student with his Group Leader.
  • Do not take any responsibility for any student not in your group without first speaking to the Excursion Supervisor.

Missing or Lost Child Policy

Missing/Lost Children

At United Adventure Camps we are always alert to the possibility that children can go missing during sessions. To minimise the risk of this happening staff will carry out periodic head counts, and registers particularly when transporting children between locations.

If a child cannot be located, the following steps will be taken:

  • All staff will be informed that the child is missing.
  • Staff will conduct a thorough search of the premises and surrounding area.
  • After 10 minutes the police will be informed. The manager will then contact the child’s parents or carers.
  • Staff will continue to search for the child whilst waiting for the police and parents to arrive.
  • We will maintain as normal a routine as possible for the rest of the children at the Camp.
  • The manager will liaise with the police and the child’s parent or carer.

The incident will be recorded in the Incident Log. A review will be conducted regarding this and any other related incidents along with relevant policies and procedures. We will identify and implement any changes as necessary.

If the police or Social Care were involved in the incident, we will also inform Ofsted.

Absences

If a child is going to be absent from a session, parents must notify the Camp in advance.

If a child is absent without explanation, staff will contact the parents or carers to check where the child should be.

The Camp will try to discover the causes of prolonged and unexplained absences. Regular absences could indicate that a child or their family might need additional support.

Useful numbers

Your local police and social care contact numbers are located on the back of the policies and procedures, employment guide and managers handbook.

Ofsted: 0300 123 1231

Ratio and Supervision Policy

Supervision Of Children

General Ratios

3-4s: 1 adult to 8 children

5-7: 1 adult to 12 Children (Councillor and Specialist)

8+: 1 adult to 16 children (Councillor and Specialist)

Activity Specific Ratios

Bushcraft: 1 adult to 12 children

Policy Rules

  • A Site Manager, who is supernumerary will generally be on site or replaced by a named deputy which in most cases will be the Assistant Manager.
  • Sites with more than 120 children the Assistant Manager will also be supernumerary.
  • Group sizes must be no greater than 24.
  • Under 8’s must be accompanied by two staff.

Children to be initially made aware of and constantly reminded of ‘out of bounds’ areas. Children may not go off site either alone or in groups unless with specific permission from Head Office.

Children or Teens must not attend off-site, organised events such as end of camp celebrations.

If children are invited to attend any on-site event outside of the normal camp times clear communication with parents in writing is essential and written permission to attend must be received.

Group Coaches and Carers must keep their group together at all times including when moving between locations.

When moving under 8’s between locations there must be a member of staff at the back and front of the group.

Cross any roads as a group – see Road Crossing Policy

The Site Manager, and if necessary the Police, must be made aware of any suspicious characters loitering in the vicinity of any of the activities.

Group Coaches must be aware of all special medical needs for their group.

Remember that some unsettled children have been known to try to run away from the camp and those interested in exploiting children do target organisations such as ours. This makes vigilance all the more important.

On no account must any child be left alone or unsupervised

Security

Information on each Child

There must be a completed booking form for every child on the camp. These will be held on our booking system site managers to access.

Any Medical Conditions or Medication that is to be administered, must be noted by the Site Manager, and passed onto the Group Chiefs and Swimming Coach. The Chief must record these details in the appropriate column on the Group Register. The medication record is on the register for each day.

Also check that there are no vital details omitted.

It is a requirement of our Registration that children’s details are securely stored so that only authorised personnel have access.

Supplementary Information – Included in this form are the following:

  • Signed permission for the child to receive emergency medical treatment.
  • Consent for their child to go swimming.
  • Permission to take photographs for promotional purposes.

Registers

A child register is sent to the Site Manager prior to each day and this is used on the first day registration.

Thereafter once children are put into groups on the first day each group leader keeps a record of the children in their group along with their time of arrival and parent signature.

During options or Academies, as children are in different groupings, another ‘options’ register is taken and maintained by the Group Coach or specialist in charge.

At registration, check which parent is collecting in the afternoon.

United Adventure Camps recognises the importance of having robust systems in place to ensure the safe arrival and departure of the children in our care.

The manager will ensure that an accurate record is kept of all children in the Camp, and that any arrivals or departures are recorded in the register. The register is kept in an accessible location on the premises at all times. In addition, we conduct regular headcounts during the session.

Breaks and Lunchtime

Children must be encouraged to wash their hands before eating.

All Staff must supervise their group throughout lunchtime and act as facilitators for the group projects. Do not allow a ‘free-for-all’. Historically more accidents have occurred during breaks than during structured sessions.

Each group should decide on a project to work on throughout the week, e.g. creating a banner, a song or dance routine for the ‘Big Event’.

Supervision

The Site Manager must co-ordinate lunch and breaks for the coaches so that childcare and safety is not compromised. Staff are entitled to 30 minutes break within the day.

Isolate the under 8’s in a separate area so that ratios for under 8’s are maintained and lessening of ratios only applies to over 8’s 

Ratios could be reduced to 1:24 for over 8’s and 1:16 for under 8’s if necessary.

Spread staff breaks between morning, afternoon and lunch breaks.

Supernumerary staff can be counted in the ratios at break times.

Splitting the staff team 50/50 at lunchtime will not provide the necessary level of cover therefore is not an option. 

Toilet Breaks

It is important that children are no more vulnerable when they visit the toilet than at any other time.

All children must be given the opportunity to go to the toilet at each break time to reduce the number of interruptions to coaching sessions. If this is done as a group, then there are no problems with supervision ratios.

Obviously, some will still require unscheduled visits, in which case all younger children must visit the toilet in pairs, with under-eights also accompanied by a leader.

Teen Camp children (11-14s) must be given the option to go on their own if toilets are in the same building and if the coach thinks it is safe.

Options/Academies

Registers must be taken of children doing Specialist options, so we know exactly where children are at any one time. A register must be taken by the leader of each option group and must be kept with them at all times. Option registers can be found in the manager’s folder.

IMPORTANT – during options any medication normally carried by Group Coaches, such as inhalers, must be transferred to Options staff.

Road Crossing Policy

Wait on the pavement until the whole group is together. i.e. not stretched out or in dribs and drabs. With particularly large groups, break the group into smaller groups with a specified person in charge of each group.

Cross at a recognised crossing point where possible. It is safer to cross at subways, footbridges, pedestrian islands, zebra and pelican crossings.

Look all around for traffic and listen. Ensure both directions can be seen comfortably i.e. not near bends, junctions or parked cars if they obstruct the view of the supervising adult or the drivers. If traffic is coming, let it pass. Look all around again.

Cross as a tight group in pairs.

Cross in the shortest distance possible – i.e. a straight line not a diagonal.

If in doubt, don’t cross. Always walk across, don’t run.

Supervising adult must go into the road first and stand in the centre of the road looking both ways until the last child is over and then take up the rear. This must be done as quickly as possible.

Keep looking and listening for traffic while the group crosses.

Any instructions given to the children must be clear and precise, telling them to stop or wait or go.

Swimming Policy

Baby Swimming Policy

Starting Baby Swimming

The policy of United Education, with regards to introducing babies to aquatic activities is as follows:

Babies should only be introduced to water in line with the most recent recommendations from the Department of Health. The current recommendation, at the date of publication, is “Your baby does not need any immunisations before they go swimming” and “You can take your baby swimming at any time before and after their immunisations” http://www.nhs.uk/Conditions/vaccinations/Pages/parents-questions-about-childhood-vaccinations.aspx

A teacher should ensure that a midwife, a health visitor or a doctor is happy for the baby and new mother to be introduced to a public swimming pool. A signed statement by a parent / guardian provides some assurance that it is appropriate to introduce the child to the aquatic environment

Teachers need to be aware, the immune system of babies born prematurely does not develop at the same pace as that of full term babies

Babies aged 0-3 months are highly sensitive to sensory stimulation. Their introduction to public pools at this time requires special skills from a baby and pre-school swimming teacher, to lower the risk of age-inappropriate stimulation that can be damaging in the short or long term.

Pool Environment

With no set earliest date for introducing babies to a pool, the quality of the water and the pool environment are critical for the health and safety of very young babies (0 to 3 months):

  • The water and air temperature must be higher than for normal public swimming; at least 30°C (32°C for babies under 3 months old or weighing less than 5.5 kilos /12lbs)
  • Babies and toddlers who are not toilet trained, should wear specialised waterproof nappies to prevent leakage as much as possible. Parents should be made aware of site specific pool policies
  • Baby swimming during the first six months should not take place in sea-water pools (see explanatory note)
  • Teachers should ensure the water quality and clarity is within the recommended guidelines and the pool is well managed and maintained

Teachers are expected to be familiar with the NOP and EAP for every pool they deliver lessons at.

Teaching Methodology

The introduction of babies and pre-schoolers to water must be very careful and gentle in order to prevent long-term fear of water being developed

The teaching of babies and pre-school children should only be undertaken by holders of a suitable specialist baby and pre-school teaching certificate such as the STA Award in Aquatic Teaching – Baby and Pre-School

Teachers should maintain occupational competency by completing a minimum of 1 CPD point per year

Teachers should hold a recognised lifesaving qualification which includes paediatric resuscitation such as the STA Safety Award for Teachers

Teachers must ensure they are working within the guidelines set out in the STA Code of Practice which includes safeguarding, code of ethics and professional conduct

The maximum teaching ratio is 12 adult – child pairs to 1 baby and pre-school teacher. A risk assessment may be required to calculate how many pairs one teacher can safely teach during a lesson. Pool space, age and abilities of the pairs should also be taken into consideration as numbers may need to be reduced in order to deliver safe effective lessons.

 Submersion Policy

Submersion is likely to occur as part of aquatic activities when adults with babies and pre-schoolers move together in the water. When submersions are carefully introduced by specially trained teachers, they can be beneficial towards creating the best foundations for swimming, as well as helping develop water confidence and water safety skills.

Submersion is only one part of introducing babies and pre-schoolers to the aquatic environment. It should never be the dominant focus as it can be counterproductive to both the aims and objectives of adults and babies enjoying being in water together. An excessive number of submersions can be averse to setting good foundations in swimming.

The policy of United Education relates to intentional submersion as a practice that takes place as part of the communication between baby, accompanying adult and the teacher in a structured session. Submersion is not something done to a baby but with a baby. Any submersion practice that does not take into account the readiness of the baby as demonstrated by ‘baby cues’, irrespective of the consent of the accompanying adult, amounts to a forced submersion and is contrary to best practice.

This policy does not include accidental submersions which may happen during a session; these submersions should be avoided as much as possible. Teachers should make sure adults are informed of correct holds and observe all adult and baby pairs carefully.

United Education places the willingness and acceptance of the baby or pre-schooler at the forefront of its submersion policy. Submersion practices which are carried out on a baby or pre-schooler without their obvious willingness is liken to enforced behaviour and is not ethically acceptable. More over these practices can compromise healthy brain development of babies.

Forced submersion is contrary to best practice; it must not be carried out.

United Education recognises 3 classes of acceptable submersions:

  • Intentional submersions: Submersions intended as part of a structured session, but only carried out as baby or pre-schooler led, after accompanying adults have been briefed by the teacher in the observation of positive cues.
  • Pre-schooler initiated submersions: Activities led by the teacher such as jumping in, blowing bubbles, jumping from a raft may lead to submersions initiated by the toddler or pre-schooler.
  • Accidental submersion: The baby / pre-schooler falls in or is submerged inadvertently due to loss of balance during shared activities with the accompanying adult. Teachers are specially trained to manage accidental submersions to avoid distress being caused to either the baby / pre-schooler or accompanying adult.

Guidelines for Best Practice

Intentional submersion should only take place when the baby / pre-schooler shows signs that he /she is ready, and only then as part of a fun exercise. If carried out at an inappropriate time, submersion may lead to distress and may result in a baby / pre-schooler experiencing long term fear of water

Submersion practices should be progressive and should be stopped immediately if the baby / pre-schooler shows any signs of distress or unhappiness

Submersions should only take place with the active involvement of the baby / pre-schooler; it should not be attempted when the baby / pre-schooler is looking away or is unaware of what is about to happen.

Frequency of Intentional Submersions

The frequency, depth and duration of submersions should be controlled within the guidelines set out below:

The frequency of intentional submersions should be based on the baby / pre-schoolers age, physical ability and experience. It will also depend upon the swimming teacher’s style and technique of teaching

The number of intentional submersions per session should be built up progressively at the baby / pre-schoolers pace.

As a guideline STA suggests that the following frequencies be used:

  • For babies under 6 months old, a maximum of 4 intentional submersions per session; in addition, accidental submersions should be avoided as much as possible. Initially there may only be one or two submersions, building up to more as the baby develops in age, physical ability and experience
  • For babies aged 6 to 12 months old, the number of intentional submersions can be built up to a maximum of 6 intentional submersions per session, in addition to initiated submersions when babies start jumping in by themselves
  • For toddlers over 12 months old there is no upper limit provided that submersions are child-led and in the context of a happy interaction between accompanying adult and the toddler / pre-schooler.

Depth of Submersion

The depth of submersion is dependent upon age, physical ability and experience of the baby.

STA recommend that:

  • No baby under 12 months should be submerged to a depth greater than 1 metre, this a maximum depth. Surface swims with face submerged is recommend for babies with a gradual build up deeper as toddlers develops
  • Toddlers / pre-schoolers over 12 months can progressively build up to a maximum submersion depth of 1 metres.

Duration of Submersion

Babies under 12 months can progressively build up to a submersion time of 3 seconds

Toddlers / pre-schoolers over 12 months can progressively build up to a submersion time of 10 seconds

Teachers need to be aware and vigilant as to when a toddler / pre-schoolers need to come up for air.

Explanatory Note

The principal concern surrounding the number of submersions a baby undertakes is related to water intoxication (hyponatremia). The diving reflex stops water entering the lungs of babies under 12 months.

The volume of water absorbed will modify the salt concentration in babies’ blood, which may cause ‘water intoxication’. There has not been significant or recent research on this subject other than that carried out by Karl G Rosen, MD, PhD, published by the Swedish Paediatric Association in collaboration with the Swedish Board of Health and Welfare together with the Swedish Swimming Association. His research has shown that a baby needs to drink at least 10% of its body weight for the risk of water intoxication to occur. In a study of 15 babies below the age of 6 months, undertaking a 20 minute swimming session consisting of between 5 and 10 submersions, 7 of the babies increased their body weight by a maximum of 1.6%.

Signs and Symptoms of Hyponatremia:

  • Nausea and vomiting
  • Loss of energy
  • Frequent urination

Seek medical attention as soon as possible.

Generic Swimming Policy

Terms and Definitions

  1. Non Swimmer Participant – Those who are not able to swim, may be of any age. Non swimmers may have no confidence in the water and may be fearful in a swimming pool environment.
  2. Beginner Participant – Those who are mobile in the water but who would not be safe out of their depth without buoyancy aids.
  3. Improver Participant – Those who are able to swim 15 metres on their front and their back.
  4. Advanced Participant – Those who can sustain a good stroke over 100 metres.
  5. Baby – A child between 0 – 1 years old.
  6. Toddler – A child between 1 – 2 years old.
  7. Pre-Schooler – A child between 2 – 4 years.
  8. Assistant – A helper who works under the supervision of a swimming teacher. They may or may not hold a qualification.
  9. Competency – An individual who is qualified or has sufficient skills, knowledge and experience in order to undertake a specific role or task.
  10. Risk Assessment – A systematic process of evaluating the potential risks posed to a swimming teacher, participant or parent / guardian within the lesson. The person completing the risk assessment must be a competent person who understands how to correctly complete a risk assessment.
  11. Pool Safety Operating Procedure (PSOP) – A document specific to every pool. The PSOP contains the Normal Operating Plan and the Emergency Action Plan.
  12. Normal Operating Plan (NOP) – Documented plan for daily operation of a swimming pool.
  13. Emergency Action Plan (EAP) – A document which gives specific instructions on the action to be taken by all staff in the event of an emergency.
  14. Lifesaving Qualification – A recognised qualification which includes rescue skills, cardiopulmonary resuscitation (CPR) skills, basic first aid skills and knowledge of relevant aspects of the PSOP.
  15. Swimming Teacher – The term swimming teacher has been used during the generic teaching section, this term includes baby and pre-school teachers, disability teachers and swimming teachers.

Swimming Teacher Qualifications

STA Award in Aquatic Teaching – Baby and Pre-School Swimming (STA BPS) – The Baby and Pre-School qualification aims to produce teachers that can teach aquatic activities, including paddle strokes to babies and pre-school children during adult and children lessons.

STA Diploma in Aquatic Teaching – Baby and Pre-School (DBPS) – The STA Diploma expands and develops a baby and pre-school swimming teacher’s current technical knowledge and provides them with the latest academic research and theories.

STA Award in Teaching Swimming (STA A) The Award in Teaching Swimming aims to produce teachers that can teach up to 12 non-swimmers, beginners and improver participants and deliver the STAnley Series of awards, as well as the Octopus and Goldfish Series of STA’s International Learn to Swim Programme.

STA Certificate in Teaching Swimming (STA C) The Certificate in Teaching Swimming aims to prepare holders to teach, without supervision, participants of all levels.

STA Award in Aquatic Teaching – People with Disabilities (STA PDS) – The People with Disabilities qualification aims to train teachers to teach aquatic activities to individuals and groups with most types of disabilities.

Lifesaving Qualifications

STA Pool Lifeguard (STA PL) – The Pool Lifeguard qualification is designed to train lifeguards in key skills to provide constant poolside supervision of a swimming pool when working within and aquatic environment. The content of the course includes pool rescue skills, CPR, first aid, supervision, accident prevention and dealing with poolside emergencies in accordance with the National Occupational Standards and sections 140-185 of Managing Health and Safety in Swimming Pools and British Standard BS EN 15288 Part 2, Safety Requirements for Operations.

STA Pool Emergency Responder (STA PER) – The content of the qualification includes pool rescue, CPR, first aid. Pool Emergency Responder is not a substitute for the Pool Lifeguard qualification but has been primarily designed for hotel and leisure club facilities which incorporate smaller and shallower swimming pools compared to that of the traditional swimming pool but can assist a lifeguard team during an emergency situation should one arise. These types of facilities may not require lifeguards to provide supervision but do require individuals who are trained and able to respond to an emergency should it arise in accordance with the National Occupational Standards and Managing Health and Safety in Swimming Pools and British Standard BS EN 15288 Part 2, Safety Requirements for Operations.

Safety Award for Teachers (STA SAT) – The Safety Award for Teachers is designed to train swimming teachers in pool rescue. The content of the qualification includes pool rescue, CPR, basic first aid skills to assist a swimming teacher in their role within an aquatic environment. It will allow them to deal with poolside emergencies for structured sessions in accordance with National Occupation Standards and Managing Health and Safety in Swimming Pools and British Standard BS EN 15288 Part 2, Safety Requirements for Operations. This qualification is designed to assist aquatic instructors / teachers in an aquatic environment.

Teaching In The Water Policy

Introduction

It is preferable for the swimming teacher to conduct swimming lessons from the poolside; there are a number of reasons for this, including:

Safety – the swimming teacher is able to maintain full visual cover of all their participants from the poolside and thus be in a position to react quickly to any incidents that may arise

Observation – the swimming teacher on the poolside is in a better position to analyse the participant’s skills

Teacher protection – due to their proximity to the participants and the difficulty of seeing exactly where teachers have their hands; swimming teachers can be more vulnerable to accusations of abuse if they are teaching in the water.

Nevertheless United Education recognise that teaching in the water can be very effective and beneficial to many participants.

A maximum ratio of 6 participants to 1 swimming teacher.

This must coincide with a risk assessment where the pool size, depth, shape and participant’s age, ability and needs are taken into consideration as the ratio may need to be reduced to ensure safety and effective teaching.

a maximum ratio of 12 adult and child pairs to 1 baby and pre-school teacher.

This must coincide with a risk assessment where the pool size, depth, shape and participant’s age, ability and needs are taken into consideration as the ratio may need to be reduced to ensure safety and effective teaching.

It is an United Education’s requirement that:

  • When swimming lessons are in progress, there must always be at least one person on duty on the poolside who is competent to respond. This can be the teacher provided they possess appropriate lifesaving competencies, which include rescue skills, CPR, and relevant aspects of the PSOP; this can be achieved by holding a current Lifesaving or Lifeguard qualification. A swimming teacher in the water has an extremely limited view of the water and the participants. They should only teach in the water where there is suitable and sufficient cover on the poolside to watch the class as determined by the individual pools risk assessment.
  • Swimming teachers must have an approved and in-date pool rescue award.

To help with the risk assessment the following points are taken into consideration:

  • What are the ages of the participants?
  • Will they be able to understand safety instructions given to them by the teacher?
  • Do any of the participants have special needs / requirements and / or medical conditions e.g. hearing difficulties, visual impairments, learning difficulties, hidden conditions, physical disabilities etc. Additional support and supervision may be required depending on the individual needs of the participant
  • Are there any site specific characteristics of the pool that may present special risks? E.g. sudden changes in depth, blind spots, specular reflection etc These may require more than one person qualified in pool rescue to be on duty on the poolside
  • How deep is the water?
  • Non-swimmers and younger participants will be safer in water of their own standing depth
  • What is the size and shape of the pool?
  • Small pools with fewer lessons are easier to supervise
  • How many lessons are taking place?
  • More lessons may require more than one pool rescuer on the poolside, due to higher risks with the increased numbers of participants to supervise, increased noise levels etc
  • How many poolside rescuers will there be?
  • Will one rescuer be overseeing one class or several? Supervising one class will give a greater degree of safety
  • What is the temperature of the water?
  • The warmer it is, the quicker the teacher will become de-hydrated
  • The colder it is, then the teacher may need to be provided with some form of thermal protection (Personal Protective Equipment) i.e. wet suit
  • Swimming teachers may need to wear sun protection when teaching in an outdoor environment
  • How long will the teacher remain in the water?
  • All aquatic teachers should not teach in the water for longer than three consecutive hours before having at least a thirty minute break before teaching again. This is to allow themselves time to recover from the water temperature and pool humidity, to hydrate and refresh themselves and to allow their vocal cords to rest. It is also recommended that a teacher does not teach more than two three-hour blocks per day in the water
  • Is there a regular change of pool rescue cover?
  • This is to prevent the poolside rescuer from becoming fatigued and allowing them to remain vigilant and alert.

The following guidelines are also observed:

  • The maximum depth of water where a teacher can operate safely is when the water is approximately at mid-chest level Note: The swimming teacher in the water must be able to stand, walk freely and not be forced by the depth of water, into a floating position
  • The teaching positions will be different when teaching in the water, the teacher must always position themselves so they have the whole class under observation Note: Particular attention must be paid when the swimming teacher is attending to an individual participant, the teacher must be aware of the safety of the rest of the class and this may necessitate the remainder of the class being on poolside
  • The parent/guardian should be informed that the swimming teacher will be in the water and advise them of the reasons and benefits to the participant
  • The parent/guardian should be informed of the methods of manual support, if any, that will be used and their consent obtained for methods employed
  • The swimming teacher should only use methods of manual support that are appropriate to the age and ability of the participant
  • Prior to using manual support the teacher should inform the participant, explain the procedure and seek the learner’s permission
  • Manual support should only be given when necessary and only for as long as it is required
  • The swimming teacher should keep his / her hands in view whenever possible
  • The swimming teacher should be easily recognisable as the instructor by, for example, wearing a ‘Teacher’ T-shirt
  • The swimming teacher should not infringe on the personal space of adult/child participants and should be aware of familiarity that may come from participants.
  1. Scope This policy outlines safety standards and procedures for all swimming activities conducted during Adventure Camps’ summer holiday day camp.

  2. Objectives Our aim is to ensure a safe, enjoyable, and educational swimming experience for all campers while minimising risks associated with swimming activities.

  3. Supervision All swimming activities will be supervised by qualified lifeguards and experienced staff members who hold current First Aid and CPR certifications. There will always be at least one staff member for every ten campers.

  4. Staff Attire in the Pool Any staff entering the pool must be appropriately dressed. This includes wearing a baggy t-shirt and appropriate swimwear. Staff clothing should not hinder their mobility or ability to assist campers in the water.

  5. Swimmer Assessment On the first day of the camp, all campers will undergo a swimming assessment to gauge their ability and comfort level in the water. Campers will be grouped by ability for swimming activities.

  6. Safety Rules All campers must adhere to the safety rules posted at the pool and instructed by the lifeguards and staff. These include no running, no diving in the shallow end, and not entering the pool without a lifeguard present.

  7. Swimwear and Equipment All campers are required to wear appropriate swimwear. Goggles and swimming caps are recommended but not mandatory. Inflatable armbands or swim rings are not allowed. Lifejackets or buoyancy aids, if needed, will be provided by the camp.

  8. Hygiene All campers must shower before entering the pool. Campers with open wounds, skin conditions, or illnesses that could be transmitted in a pool environment should not participate in swimming activities.

  9. Emergency Procedures In the event of an emergency, all campers are to follow the instructions given by the lifeguards and staff. Regular drills will be conducted to familiarise campers with emergency procedures.

  10. Changing Room Polic

Our changing room policy is tailored to ensure all campers have a safe, respectful, and comfortable experience when changing into and out of their swimming attire. This policy is in line with UK regulations, and varies for different age groups.

Supervision:

  • Under 6’s: Children under the age of 6 will use mixed-gender changing rooms. They will always be accompanied by two staff members to ensure safety, support, and respectful behaviour.

  • 6 years and above: Campers aged 6 and over will use single-sex changing rooms. Staff members will not be present in the changing rooms but will monitor behaviour from a suitable distance, intervening only if necessary to maintain safety or appropriate behaviour.

Respect for Privacy: All campers should respect each other’s privacy. If private changing cubicles are not available, campers are advised to use towels or swim robes to maintain their privacy.

Appropriate Behaviour: We require behaviour in the changing rooms to be appropriate and respectful at all times. Bullying, teasing, or any form of inappropriate behaviour will not be tolerated.

Hygiene: Campers must shower before entering the pool to ensure the cleanliness of our facilities.

Storage of Personal Items: Personal items should be stored in the lockers provided. Adventure Camps cannot take responsibility for lost or stolen items. We strongly recommend that campers do not bring valuables to camp.

  1. Parental Consent Parents/guardians must provide written consent for their child to participate in swimming activities. Any relevant medical conditions or fears that the child might have related to water should be declared at this stage.

  2. Handling Children The staff at Adventure Camps are trained to handle children with patience, understanding, and respect.

    1. Physical Contact: We adhere to a strict policy where physical contact with a child is only permissible in the context of ensuring their safety, such as during swimming instruction or while aiding in the event of distress. All physical contact must be appropriate and conducted in a way that respects the dignity of the child.

    2. Emotional Support: Understanding that swimming can be a challenging activity for some children, our staff are trained to provide emotional support and encouragement. We ensure that each child feels comfortable, safe, and confident in the water.

    3. Behaviour Management: In case of behavioural issues, staff will use non-confrontational methods to address the situation. This may include a discussion with the child about their behaviour, redirecting their attention to more positive actions, or, if necessary, involving the camp leaders. Parents will be notified and consulted if a child’s behaviour consistently disrupts the camp environment or threatens the safety of themselves or others.

    4. Confidentiality: Personal information about campers, including their swimming abilities and behaviour, is treated with utmost confidentiality. Such information is shared only with the staff involved in the child’s care and the child’s parents or guardians.

    5. Respecting Differences: We celebrate diversity and treat every child equally, irrespective of their age, race, gender, religion, or swimming abilities. Bullying or discrimination of any kind is not tolerated, and we promote an atmosphere of respect and inclusion.

      Remember, our staff are always available to discuss any concerns or questions that you might have regarding the care of your child during their time at our camp.

By implementing this policy, we aim to provide a safe, controlled environment for campers to enjoy swimming, learn new skills, and create memorable summer experiences. Please contact us if you have any questions or require further information about this policy.

  1. Changing Room Policy

Our changing room policy is tailored to ensure all campers have a safe, respectful, and comfortable experience when changing into and out of their swimming attire. This policy is in line with UK regulations, and varies for different age groups.

Supervision:

  • Under 6’s: Children under the age of 6 will use mixed-gender changing rooms. They will always be accompanied by two staff members to ensure safety, support, and respectful behaviour.

  • 6 years and above: Campers aged 6 and over will use single-sex changing rooms. Staff members will not be present in the changing rooms but will monitor behaviour from a suitable distance, intervening only if necessary to maintain safety or appropriate behaviour.

Respect for Privacy: All campers should respect each other’s privacy. If private changing cubicles are not available, campers are advised to use towels or swim robes to maintain their privacy.

Appropriate Behaviour: We require behaviour in the changing rooms to be appropriate and respectful at all times. Bullying, teasing, or any form of inappropriate behaviour will not be tolerated.

Hygiene: Campers must shower before entering the pool to ensure the cleanliness of our facilities.

Storage of Personal Items: Personal items should be stored in the lockers provided. Adventure Camps cannot take responsibility for lost or stolen items. We strongly recommend that campers do not bring valuables to camp.

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