Congratulations on securing a contract with us this year, hopefully one of many.
On behalf of the Operations Team, we welcome you to United Adventure Camp team and more importantly this page! Our aim is to answer frequently asked questions about working on Camp.
You’ve passed your interview, signed your contract and completed all pre-employment checks, what’s next? Click on the 4 boxes below and work your way through the content.
Staff are paid monthly at the end of each month, the cutoff date is the 25th of the month. You will receive your payslip via email, these sometimes go into Junk Mail or Spam so please check for an email. Your payslips are password-protected so you will need to enter a password to open them.
The password will be SurnameBirthYear so if your name is John Smith and you were born in 1999 your password would be Smith1999. We will be using the surname we have on your profile. Payslips sometimes go into Junk Mail
Please be advised that HMRC issue tax codes and decide on tax levels, including emergency tax, we are unable to help with that matter.
HMRC has information on how to claim tax relief for your job expenses including uniform, vehicle use, travel and overnight expenses. Go to www.gov.uk/tax-relief-for-employees.
Through over 10 years of finding amazing, active individuals to make out programmes come to life, we’ve found that our strongest performers are often referred by someone who knows what it’s like to be part of the magic formula.
Whether you’re a current employee referring a like minded colleague, friend, or classmate, or if you’ve directed to this page by someone you know and you’re interested in working for us, all you need to do is complete a few shot questions below and we’ll be in touch.
To ensure a smooth onboarding process and to comply with our safer recruitment practices, we have partnered with Llama.ID, a trusted identity verification and onboarding platform. Llama.ID will help us gather and securely store the necessary documentation and information required for your role.
What to Expect:
Email from Llama.ID: In the coming days, you will receive an email from Llama.ID with the subject “Verification Required for United Education.” Please keep an eye on your inbox, including your spam or junk folder, in case it lands there.
Action Required: The email from Llama.ID will contain instructions on how to complete your verification. You will be asked to provide certain documents and information, such as identification, qualifications, and background checks. These steps are crucial for ensuring the safety of our team and the people we serve.
Deadline: Please complete this process promptly to avoid any delays in starting your role. We recommend completing it within 7 days to ensure a seamless onboarding experience.
We’re thrilled to have you on board, and we look forward to the great contributions you’ll make to our team!
We need you to be the best STAFF MEMBER you can be, so there are 3 compulsory steps to success.
To help you get started on the right foot, we’ve created a comprehensive Resource Portal that is readily available to you. This portal is your go-to source for essential documents, policies, procedures, risk assessments, program planning, and more. It’s designed to provide you with a deep understanding of our processes and guidelines, ensuring you’re fully prepared to excel in your position. We encourage you to explore the portal, familiarize yourself with the materials, and reach out if you have any questions. We believe that a well-informed team member is a confident and effective team member, and we’re excited to have you on board.
Access the Resource Portal here and use Password: unitededucationstaff get ready to embark on this enriching journey with us!
Our brand is very important to us, and as a employee you are a brand ambassador for our work.
We want you to take pride in your appearance. Your uniform isn’t designed to win fashion awards, but it is fit for purpose – it will enable you to present our brand and actively coach.
We expect all staff to follow our uniform guidelines. Our camps are a neutral space for children and therefore you must not alter your uniform, including your lanyard and name holder, to reflect any causes that are personal to you.
What we provide
If you are new to United Education, we will provide you with a full uniform:
3 x t-shirts
1 x jumper
1 x lanyard
If you return the following year, you will receive:
2 x t-shirts
1 x lanyard
We expect staff to look presentable at all times. This means wearing clean uniform that we’ve provided, your lanyard so parents and children know your name, and clean trainers suitable for the activities. If we have adverse weather (hot, cold, wet) you are welcome to wear a baseball cap, or sunglasses, or jacket, but these must be removed when indoors. If you are unsure or have any questions around what you can wear, please speak with your Site Manager or email the operations team.
Remember that you are representing United Education at all times when wearing our uniform and therefore should consider your conduct. You should not be smoking, drinking alcohol or taking part in activities outside of your job responsibilities whilst wearing uniform.
NB: Should your Site Manager, Regional Manager or member of Head Office have concerns about your appearance, you will be expected to rectify this immediately and where necessary at your own cost.
Your uniform will be sent directly to your venue for you to collect on your Induction Day.
If you require any additional items before camp, you should request this two weeks before camp begins. After this time, we cannot guarantee that it will get to you on time. The cost of additional items is deducted from your pay.
If you require any additional items during camp, ask your Regional Manager or the Operations Team and we will do our best to get it to you.
Join the staff whatsapp group….