We understand parents have many questions about camp, especially when your little one is coming along for their first adventure. Here is some helpful information about camp safety and governance, plus the answers to a few frequently asked questions, to help you get to know us a little better before you book.
Enjoy the flexibility of childcare vouchers for part or full payment towards our camps.
Currently, we cannot provide lunch as an add-on to our bookings. We ask that all parents provide their children with a packed lunch, snacks for the day and a refillable water bottle. Please note that we are a nut-free camp, so please don’t pack any nut products.
You can find all pre-camp information on our new parent portal website. Log-in details are in the booking confirmation and reminder emails sent to you before camp.
Yes! We try our best to ensure that our Camps are inclusive and accessible for as many children as possible. We aim to collaborate with parents as much as possible to help make sure our setting is the right fit for their child and that we meet their needs. For more information on how we support children with SEND, please visit our FAQs, or contact our customer service team at hello@united-education.co.uk
Primarily, children are grouped or bubbled based on the age group of the programme selected during booking. In any group, we have up to 16 children who are booked for single or multiple days. If you would like to request your child is with a friend who also booked for the same day(s), please contact customer service at hello@united-education.co.uk or add the details as a comment when you place your booking.
Our policy regarding moving children up an age group is that their birthday must be within 4 weeks of the date booked on to camp.
If your child has a birthday whilst they are attending camp, that means they will need to move up a group, and the site manager of your venue will organise a transition period. This will help to ease your child into the higher age group and the change of leader/pace/activities that may come with it.
If you want to discuss group transitions with a team member, please email hello@united-education.co.uk or submit a request through our help centre.
Our policy regarding moving children up an age group is that their birthday must be within 4 weeks of the date booked on to camp.
If your child has a birthday whilst they are attending camp, that means they will need to move up a group, the site manager of your venue will organise a transition period. This will help to ease your child into the higher group and the change of leader/pace/activities that may come with it.
If you want to discuss with a member of our team about transitions, please contact us by email at hello@united-education.co.uk or submit a request through our help centre.
We cannot provide the exact timetables of activities for each venue as they are highly dependent on the staff, facilities and equipment available. Instead, we have daily themes for our multi-activity programmes, which the staff follow and base their activities around. These are as follows:
• Challenge Tuesdays – ‘Minute to win it’ challenges across the camp
• Wet Wednesday / Mash-Up Wednesday – Either wet / water play or children choose two activities, and we mix them into one e.g. tennis and rounders
• Bike Thursdays – Children can bring in a bike, scooter or rollerblades.
• Funky Fridays – Fancy dress or funky outfits, disco and ‘OUT THERE’ activities – for example, Quidditch.
(Note that all activities are weather-dependent)
Our day-in-the-life timetables help to illustrate the structure of what a regular day at camp looks like. These can be found under each individual age group page on our website, or you can access these pages on our website by clicking here.
The week before sessions are due to start, site managers will post updates on their venue community page about the main activities and any special equipment the children need to bring to camp. They will also include information about swimming days for venues with access to a swimming pool.
You can access our venue community page via the parent information portal (you will receive details about the portal in the booking confirmation email once you have placed a booking). It is worth subscribing for updates so that any posts are also sent directly to your email address. Site managers will also have
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